Dalila Chaves
San Bernardino,CA
Summary
Obtaining a position as a Certified Medical Assistant in an environment where I can utilize my clinical and administrative skills that will help both patients and healthcare providers.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Health Information Management Tech
St. Bernardine Medical Center
San Bernardino, CA
- Review patients records for timeliness, completeness, accuracy, and appropriateness of data
- Maintain confidentiality of patients records
- Delivered patient charts to nurses station for physician review
- Pull and File charts
- Obtain information from new mothers and processed birth certificates for newborns
- Maintain compliance with HIPAA at all times
- Fax and copy records as requested
Medical Assistance
Clínica Salud&Familia
Pomona, CA
2022 - 08.2025
- Greeting patients and checking them in/out for appointments.
- Scheduling and confirming appointments.
- Answering phone calls, emails, and patient inquiries.
- Collecting and verifying patient information, insurance, and payments.
- Managing medical records (filing, updating electronic health records).
- Handling billing, coding, and insurance authorizations .
- Taking patient vital signs (blood pressure, temperature, weight, etc.).
Preparing exam rooms and setting up instruments.
Assisting doctors or nurses during exams.
Excellent communication and customer service.
Strong multitasking and organizational abilities.
Knowledge of medical terminology and HIPAA compliance.
Comfort using Electronic Health Record (EHR) systems.
Ability to stay calm under pressure and with upset patients.
Professionalism and empathy.
Office Assistance
Tristar
Fontana, CA
06.2018 - 2021
- Trained new staff on office policies and legislative processes for seamless team integration.
- Conducted thorough audits of office inventory to safeguard company assets, promptly identifying discrepancies.
- Implemented training programs for officers, enhancing knowledge of department procedures and policies.
- Assisted fellow officers during high-risk operations, contributing to team success and mission objectives.
Education
Bachelor of Science - Medical Technology
West Coast Ultrasound
Ontario Ca Certified Medical Assistant - undefined
Mission Career College
San Bernardino, CA01.2017
High School Diploma -
Arroyo Valley High School
San Bernardino, CA07.2008
Skills
- Data entry
- Alphabetic and numeric filing
- Operating standard office equipment
- Excellent multi-line phone etiquette
- Recording patient health history
- Written and oral communication
- Taking patient vitals
- Performed removal of sutures
- Performed EKG/ECG
- Performed Urinalysis and pregnancy test
- Pediatric Measurements
- Room preparation
- Performed eye wash and ear lavage
- Performed spirometer and peak flow
- Visual Acuity; Snellen, Ishihara, Jaeger
- Blood Draws; veni-puncture, syringe, butterfly method
- Capillary punctures, glucose, hemoglobin, hematocrit
- Administered injections subcutaneous, intramuscular, inter-dermal
- Bandaging spiral, reverse spiral, figure 8, finger tubing, sling
- Exam Tray Set Ups pap, rectal, I&D physical, laceration tray
- Ability to acquire new skills and provide a satisfying, optimistic and supportive teamwork environment
Certification
- HIPAA Certificate
- OSHA Certificate
- BLS Certificate
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Assistance
Tristar
06.2018 - 2021
Health Information Management Tech
St. Bernardine Medical Center
Certified Medical Assistant - undefined
Mission Career College
Medical Assistance
Clínica Salud&Familia
2022 - 08.2025
Bachelor of Science - Medical Technology
West Coast Ultrasound
High School Diploma -
Arroyo Valley High School