Rocio Avila
Visalia,CA
Summary
Detail-oriented Health Information Management Technician with expertise in EHR management, health data analysis, and customer service. Proven ability to maintain patient records accurately and efficiently while ensuring compliance with regulations.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Health Information Management Technician
AdventHealth
Hanford, California
01.2026 - Current
- Managed patient records using electronic health record systems.
- Collaborated with healthcare teams to ensure data integrity and accuracy.
- Processed health information requests in compliance with privacy regulations.
Patient Care Coordinator
Adventist Health Hanford
Hanford, California
03.2022 - 01.2026
- Resolved patient concerns promptly, advocating for their needs within the healthcare system.
- Assured regulatory compliance and professionalism across patient service.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
Medical Assistant
Omni Family Care
Hanford, California
03.2019 - 03.2020
- Administered patient care, including vital signs and medication administration.
- Assisted physicians during exams and procedures, ensuring patient comfort.
- Coordinated appointments and follow-up visits to enhance patient flow.
Patient Care Coordinator (out patient)
Adventist Health Spine and Pain
Hanford, California
09.2018 - 04.2019
- Coordinated appointment scheduling and follow-up visits to optimize patient care continuity.
- Managed patient intake information and updated medical records to streamline treatment preparation.
- Facilitated insurance verification and authorization processes to ensure patient access to necessary treatments.
Health Information Management Technician
Adventist Health Hanford
Hanford, California
06.2017 - 08.2018
- Analyzed clinical data from a variety of sources including electronic health records, laboratory results and physician notes.
- Performed chart reviews for accuracy of information documented in electronic health records.
- Maintained electronic health records in accordance with established departmental policies and procedures.
- Scanned documents into electronic health records systems quickly and accurately.
Education
High School Diploma -
Lindsay High School
Lindsay, CA06-2004
Skills
- EHR management
- health data analysis
- Data integrity management
- healthcare compliance
- patient record maintenance
- data entry
- health information certification
- patient advocacy
- bilingual communication
Languages
Spanish
Native/ Bilingual
Certification
- Medical Assistant Certificate
Timeline
Health Information Management Technician
AdventHealth
01.2026 - Current
Patient Care Coordinator
Adventist Health Hanford
03.2022 - 01.2026
Medical Assistant
Omni Family Care
03.2019 - 03.2020
Patient Care Coordinator (out patient)
Adventist Health Spine and Pain
09.2018 - 04.2019
Health Information Management Technician
Adventist Health Hanford
06.2017 - 08.2018
High School Diploma -
Lindsay High School