MAYRA MORENO
Turlock,CA
Summary
Experienced, people-focused worker with 10 years in special education and 5+ years in customer service. Skilled in clear communication, creating positive interactions, and ensuring customers feel welcomed and satisfied.
Overview
11
11
years of professional experience
Work History
Special Education Paraprofessional
Turlock Unified School District
Turlock, CA
07.2015 - 08.2023
- Ensured safety of all children at all times while maintaining compliance with state regulations.
- Supported students in developing life skills, following classroom routines and managing behavior.
- Facilitated small group instruction to enhance student learning.
- Implemented strategies to support positive behavior management in the classroom environment.
Server
Dennys Restaurant
Ceres, CA
06.2014 - 09.2015
- Managed cash register operations, handling transactions efficiently and accurately.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints effectively, maintaining a positive dining experience for guests.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
Team Leader
Burger King
Turlock, CA
03.2012 - 06.2014
- Mentored and coached team members to ensure successful performance.
- Delegated tasks to team members according to project requirements and employee strengths.
- Resolved problems and escalated high-level issues to supervisor within established timeframes.
Hostess
Aj’s Cafe
Turlock, CA
02.2012 - 07.2013
- Greeted and seated guests efficiently, ensuring positive first impressions.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Coordinated with kitchen staff to ensure timely service during peak hours.
- Trained new employees on hosting procedures and customer service standards.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma - undefined
Turlock High School
Turlock, CA05.2010
Skills
Strong Communication & People Skills
Background in special education has strengthened patience, empathy, and clear communication—valuable for delivering excellent customer service and resolving concerns calmly
Adaptable & Quick Learner
Able to pick up new tasks quickly, adjust to different roles, and stay organized in changing or busy environments
LANGUAGES
Spanish
Bilingual
Timeline
Special Education Paraprofessional
Turlock Unified School District
07.2015 - 08.2023
Server
Dennys Restaurant
06.2014 - 09.2015
Team Leader
Burger King
03.2012 - 06.2014
Hostess
Aj’s Cafe
02.2012 - 07.2013
High School Diploma - undefined
Turlock High School