Summary
Overview
Work History
Education
Certification
Languages
References
Timeline
Generic

Mayra Navarrette

Canutillo,TX

Summary

Developed in fast-paced healthcare environments, with focus on personalized patient care and effective resource coordination. Demonstrates strong organizational and problem-solving abilities, ensuring efficient case management and patient satisfaction. Looking to transition skills into new field, leveraging background in healthcare to bring valuable insights and expertise.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Registered Nurse Case Manager

University Medical Center Of El Paso
02.2024 - Current
  • Evaluated patient progress and adjusted care plans accordingly, ensuring continuity of care across all healthcare settings.
  • Collaborated with physicians and other healthcare providers to ensure appropriate resource utilization for complex cases.
  • Provided education and support to patients and families, empowering them to make informed decisions regarding their healthcare needs.
  • Improved patient outcomes by consistently providing comprehensive assessments and developing tailored care plans.
  • Conducted comprehensive assessments of patients'' physical, emotional, and social needs in order to develop individualized care plans that facilitated optimal health outcomes.
  • Enhanced interdisciplinary team communication through regular case conferences, promoting effective collaboration for optimal patient care.
  • Responded promptly and professionally to patient questions and concerns.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Developed professional relationships with community partners to enhance available support services for patients transitioning from acute care settings.
  • Worked with suppliers and vendors on provision of medical equipment, items and services.
  • Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.

Registered Nurse, Medical-Surgical Unit

University Medical Center Of El Paso
03.2019 - 02.2024
  • Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
  • Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
  • Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
  • Provided health education to patients and families regarding discharge instructions and plans of care.

Customer Service Representative

Glaztech Inc.
02.2013 - 08.2015
  • Assisting in completing glass orders of active glass shops in El Paso and southwestern New Mexico by phone and online
  • Providing glass job quotes, answering product information
  • Coordinating delivery of glass orders as well as arranging orders for pick up by customer
  • Handling billing and payment methods
  • Directing calls to appropriate departments and aiding in inquiries regarding scheduled job sites

Marketing/ Catering Manager

Texas Roadhouse
08.2009 - 03.2013
  • Created databases for market analysis
  • Analyzed profit sales based off promotions
  • Develop and prepare promotion events at restaurant as well outside events
  • Customize and design promotion signs, coupons and reward certificates
  • Established reward certificate programs with local schools
  • Established hotel referral program, established kids’ night events which increased revenue by 30% of monthly sales
  • Handled all food catering inquiries, developed quotes, prepared, planned and executed catering events

Education

Bachelor of Science - Nursing

The University of Texas at El Paso
12.2018

Associates of Arts -

El Paso Community College
05.2016

Certification

  • Registered Nurse License (RN) - State Board of Nursing.
  • Advanced Cardiac Life Support Certification (ACLS)
  • ONS/ONCC Chemotherapy/biotherapy administration certification

Languages

Spanish
Native or Bilingual

References

Elizabeth Navarro 

Community Care Service RN 

915-319-0025


Jose Alberto Gonzalez 

Charge Nurse Medical/Oncology 

915-309-7450


Jessica Seymour 

ICU Social Worker

760-617-4803 

Timeline

Registered Nurse Case Manager

University Medical Center Of El Paso
02.2024 - Current

Registered Nurse, Medical-Surgical Unit

University Medical Center Of El Paso
03.2019 - 02.2024

Customer Service Representative

Glaztech Inc.
02.2013 - 08.2015

Marketing/ Catering Manager

Texas Roadhouse
08.2009 - 03.2013

Bachelor of Science - Nursing

The University of Texas at El Paso

Associates of Arts -

El Paso Community College

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Mayra Navarrette