Mayra Ramirez
Riverside,CA
Summary
Dynamic leader with a proven track record at Continental Currency Services Inc., where I spearheaded operations, enhancing customer satisfaction and streamlining inventory management. Excelled in mentoring staff and leveraging outstanding communication skills to foster a team-oriented environment. Achieved significant improvements in efficiency and sales through innovative merchandising strategies. Expert in customer service and problem-solving.
Overview
17
17
years of professional experience
Work History
Store Manager
Continental Currency Services Inc.
11.2007 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Approved regular payroll submissions for employees.
Education
High School Diploma -
John C Fremont HS
7676 S San Pedro St Los Angeles Ca 9000306.2020
Skills
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Training and mentoring
Store Opening and Closing
Inventory Management
Outstanding communication skills
Cash Management
Shift Scheduling
POS Systems
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Store Manager
Continental Currency Services Inc.
11.2007 - Current
High School Diploma -
John C Fremont HS
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