Mayra Rivera
Redwood City,CA
Summary
Detail-oriented professional with experience in driving fraud prevention and detection initiatives in the financial services industry. Expert in developing and enforcing anti-fraud policies, analyzing large volumes of data and leading internal investigations. Adept at leveraging cutting-edge technologies to identify suspicious activity and mitigate risk. Skilled in identifying and escalating potential threats to reduce financial losses.
Overview
15
15
years of professional experience
Work History
Risk Analyst
Appliances Services
08.2018 - Current
- Maintained input and data quality of risk management systems
- Facilitated sector-wide information gathering initiatives to support timely receipt and accuracy of information
- Performed comprehensive financial analysis to assess performance and monitor risks
- Reviewed business intelligence and financial information to verify compliance with regulatory requirements
- Investigated data trends to identify risk mitigation strategies
- Evaluated business operations to identify risk areas for fraud
- Trained others in fraud detection and prevention techniques
- Implemented, and maintain fraud detection tools and procedures
- Monitored customer accounts for unusual or suspicious activity
- Investigated and resolved irregular transactions reported by end users
- Minimized operating losses and exposure to loss through effective analysis and prevention procedures
- Used multiple operating systems and verification tools to optimize detection and prevention of fraudulent
- Performed thorough due diligence on customers to ensure that all information is accurate and up-to-date
- Provided training to staff on KYC regulations
- Analyzed customer due diligence documentation to assess customer risk profiles and determine appropriate action plans.
AML/BSA Analyst
Ria/Hifx
03.2017 - 07.2019
- Facilitated sector-wide information gathering initiatives to support timely receipt and accuracy of information
- Performed comprehensive financial analysis to assess performance and monitor risks
- Reviewed business intelligence and financial information to verify compliance with regulatory requirements
- Assisted with the development of contingency plans in response to identified threats and vulnerabilities
- Investigated data trends to identify risk mitigation strategies
- Evaluated business operations to identify risk areas for fraud
- Implemented, and maintain fraud detection tools and procedures
- Investigated and resolved irregular transactions reported by end users
- Minimized operating losses and exposure to loss through effective analysis and prevention procedures
- Provided training to staff on KYC regulations and best practices
- Used case management, monitoring software and third-party websites and repositories to perform tasks
- Analyzed customer due diligence documentation to assess customer risk profiles and determine appropriate action plans.
KYC Analyst
MUFG
02.2014 - 04.2017
- Ensured that all relevant KYC documents were gathered for new customers prior to onboarding them into the system
- Prepared AML investigations case files and drafted SAR narratives to comply with department procedures
- Conducted follow-up reviews on previously filed SARs to recommend discontinuation or refiling
- Performed AML investigations derived from unusual incident reports submitted by bank employees
- Created detailed records documenting all aspects of the KYC process
- Maintained an up-to-date understanding of local regulatory requirements relating to anti-money laundering and know your customer
- Monitored transactions for suspicious activity and escalated any potential issues to the relevant authorities
- Monitored account performance against established criteria to identify potential risks
- Developed and implemented policies, procedures, processes and controls to ensure KYC compliance
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Personal Banker
Citibank
06.2012 - 05.2014
- Exceeded branch expectations and banking goals by teaming up with associates in closing potential leads
- Assisted management in developing marketing strategies for expanding client base
- Advised customers on the most suitable financial products available based on their individual needs
- Executed wire transfers of funds
- Maintained knowledge of bank products, services, policies, procedures, and regulations
- Monitored data and security systems to reduce risk and report irregularities
- Assisted with training of new team members
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly
- Guided customers in selecting appropriate financial products for individual needs
Bank Teller Lead
Wells Fargo
03.2009 - 07.2012
- Exceeded branch expectations and banking goals by teaming up with associates in closing potential leads
- Assisted management in developing marketing strategies for expanding client base
- Maintained knowledge of bank products, services, policies, procedures, and regulations
- Monitored data and security systems to reduce risk and report irregularities
- Involved supervisors if transactions were over authority limits or exceptionally complex
- Assisted with training of new team members
- Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly
- Guided customers in selecting appropriate financial products for individual needs
- Maintained accurate records of all transactions for compliance purposes.
Education
Bachelor Of Arts (B.A.) In Business Admin Candidate -
The University of Arizona
Tucson, AZHigh School Diploma -
Woodside High School
Woodside, CASkills
- Operational Efficiency
- Google Docs
- Customer Risk
- Data Integrity
- SQL Proficiency
- Intuit QuickBooks
- Customer Satisfaction
- Complaint Response
- Fraud Assessment
- SQL Understanding
Timeline
Risk Analyst
Appliances Services
08.2018 - Current
AML/BSA Analyst
Ria/Hifx
03.2017 - 07.2019
KYC Analyst
MUFG
02.2014 - 04.2017
Personal Banker
Citibank
06.2012 - 05.2014
Bank Teller Lead
Wells Fargo
03.2009 - 07.2012
Bachelor Of Arts (B.A.) In Business Admin Candidate -
The University of Arizona
High School Diploma -
Woodside High School
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