Antonio Fidalgo
Polk County, Florida
Summary
Professional technician with strong background in appliance repair, ready to make immediate impact. Skilled in diagnostics, troubleshooting, and hands-on repairs, with focus on customer satisfaction and reliability. Known for effective team collaboration and adaptability to changing needs, ensuring timely and high-quality results. Dependable and equipped with technical expertise necessary to excel in this role.
Overview
17
17
years of professional experience
Work History
Appliance Repair Technician
FV Appliances Services
06.2022 - Current
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Facilitated repairs by disassembling defective and broken equipment.
- Educated customers on use, care and adjustments of appliances.
- Checked in on past customers and completed repairs to maintain satisfaction and perform routine preventive maintenance on appliances.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
Appliance Repair Technician
General Electric Company
01.2020 - 04.2022
- Maintained privacy and confidentiality of all information for existing and prospective clients to protect personal and business interests.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Enhanced company reputation by delivering exceptional customer service and maintaining professional communication with clients.
- Facilitated repairs by disassembling defective and broken equipment.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
Appliance Technician
Sears Home Services
02.2017 - 04.2020
- Performed scheduled maintenance on electrical, plumbing and HVAC systems.
- Improved workflow efficiency by effectively managing multiple service appointments per day while maintaining punctuality.
- Enhanced customer satisfaction by diagnosing and repairing a wide range of home appliances promptly and efficiently.
- Streamlined repair processes with thorough documentation, enabling faster diagnosis and resolution for future service calls.
- Expanded professional knowledge base by attending industry conferences, workshops, or seminars on a regular basis.
- Completed safety driving courses under Sears policy and requirements.
- Participated in ongoing training programs to stay current on industry advancements and best practices in appliance technology.
- Maintained an organized inventory of tools, equipment, and parts for efficient access during service calls.
- Mentored junior technicians, sharing knowledge and expertise to enhance their skills in appliance diagnostics and repairs.
- Diagnosed issues with appliances and made repairs.
Construction Worker
EM Systems, IPS
01.2008 - 10.2012
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
- Inspected equipment for defects and safety hazards and completed necessary repairs.
- Selected type and size of piping required for each project.
- Repaired plumbing systems, components, and equipment.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
Education
Associate Degree in Electronics And PLC -
Liceo De Arte Y Tecnologia
San Juan, PR05-2006
Skills
- Performing maintenance and repair
- Diagnosing problems
- Electrical understanding
- Specializing in Appliance repair
- Diagnostics
- Electrical troubleshooting
- Wiring techniques
- Conflict Resolution
- Equipment calibration
- Basic plumbing
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Appliance Repair Technician
FV Appliances Services
06.2022 - Current
Appliance Repair Technician
General Electric Company
01.2020 - 04.2022
Appliance Technician
Sears Home Services
02.2017 - 04.2020
Construction Worker
EM Systems, IPS
01.2008 - 10.2012
Associate Degree in Electronics And PLC -
Liceo De Arte Y Tecnologia
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