Tavion Jackson
Atlanta,GA
Summary
Proven Appliance Repair Technician with a track record of increasing repeat business for Family Value Appliances through expert repairs and exceptional customer service. Skilled in appliance diagnostics and electrical troubleshooting, demonstrating a strong problem-solving aptitude. Achieved high customer satisfaction by mentoring junior technicians and streamlining inventory management. Hardworking repair professional with 6+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills.
Overview
5
5
years of professional experience
Work History
Appliance Repair Technician
Family Value Appliances
Macon, GA
04.2023 - Current
- Educated customers on use, care and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Received consistently positive feedback from customers for prompt response times and successful repairs.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
- Disassembled, repaired and reassembled equipment in good working order.
- Ordered parts and maintained adequate inventory.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Facilitated repairs by disassembling defective and broken equipment.
- Gave accurate and detailed quotes to customers prior to starting work.
Maintenance Technician
Walnut Creek Apartments
Macon, GA
01.2023 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Home Renovator
Riverbend Apartments
Macon, GA
01.2023 - 02.2024
- Cleaned and disposed of debris to maintain safe and clean working environment.
- Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
- Checked for plumbing issues to replace or repair faucets and pipes.
- Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
- Inspected job site throughout renovation process to verify quality standards.
- Held timber, lumber and paneling in place for fastening or cutting.
- Communicated regularly with clients to discuss progress and address any concerns.
- Continuously expanded industry knowledge through ongoing professional development, staying current with trends in home renovation design and technology.
- Utilized advanced construction techniques and materials for optimal durability and longevity of renovated homes.
- Revitalized curb appeal through expert exterior upgrades including updated siding, roofing installations, window replacements, landscaping improvements.
- Maximized use of available spaces through innovative design solutions, providing functional and aesthetically pleasing living areas.
Maintenance Crew Member
Station at Richmond Hill
Atlanta, GA
09.2019 - 12.2023
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Installed and maintained plumbing and HVAC systems.
Education
Diploma -
Columbia High School
Atlanta, GA05.2016
Skills
Installation procedures
Multimeter usage
Diagnosing problems
Refrigeration Systems
Repairing units
Performing maintenance
Repair Cost Estimation
Appliance Diagnostics
Electrical Troubleshooting
Gas appliance repair
Maintaining inventory
Mechanical Aptitude
Blueprint Interpretation
HVAC knowledge
Appliance Repair
Maintenance Documentation
Problem-solving aptitude
Timeline
Appliance Repair Technician
Family Value Appliances
04.2023 - Current
Maintenance Technician
Walnut Creek Apartments
01.2023 - Current
Home Renovator
Riverbend Apartments
01.2023 - 02.2024
Maintenance Crew Member
Station at Richmond Hill
09.2019 - 12.2023
Diploma -
Columbia High School