Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tavion Jackson

Atlanta,GA

Summary

Proven Appliance Repair Technician with a track record of increasing repeat business for Family Value Appliances through expert repairs and exceptional customer service. Skilled in appliance diagnostics and electrical troubleshooting, demonstrating a strong problem-solving aptitude. Achieved high customer satisfaction by mentoring junior technicians and streamlining inventory management. Hardworking repair professional with 6+ years of experience working on different types of appliances. Knowledgeable about completing regular maintenance and specific repairs with accuracy and care. Strong troubleshooting and time management skills.

Overview

5
5
years of professional experience

Work History

Appliance Repair Technician

Family Value Appliances
04.2023 - Current
  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Mentored junior technicians, sharing valuable skills and techniques that increased their efficiency and proficiency in appliance repair tasks.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Built strong relationships with suppliers, negotiating favorable pricing for parts and equipment.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Ordered parts and maintained adequate inventory.
  • Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
  • Facilitated repairs by disassembling defective and broken equipment.
  • Gave accurate and detailed quotes to customers prior to starting work.

Maintenance Technician

Walnut Creek Apartments
01.2023 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Installed new locks, door handles, and door closers.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.

Home Renovator

Riverbend Apartments
01.2023 - 02.2024
  • Cleaned and disposed of debris to maintain safe and clean working environment.
  • Hung sheetrock and drywall by attaching panels to studs, cutting adjoining panels and making cutouts around outlets and switches.
  • Checked for plumbing issues to replace or repair faucets and pipes.
  • Built and installed cabinets, countertops and shelving to provide additional storage and working spaces.
  • Inspected job site throughout renovation process to verify quality standards.
  • Held timber, lumber and paneling in place for fastening or cutting.
  • Communicated regularly with clients to discuss progress and address any concerns.
  • Continuously expanded industry knowledge through ongoing professional development, staying current with trends in home renovation design and technology.
  • Utilized advanced construction techniques and materials for optimal durability and longevity of renovated homes.
  • Revitalized curb appeal through expert exterior upgrades including updated siding, roofing installations, window replacements, landscaping improvements.
  • Maximized use of available spaces through innovative design solutions, providing functional and aesthetically pleasing living areas.

Maintenance Crew Member

Station at Richmond Hill
09.2019 - 12.2023
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Installed and maintained plumbing and HVAC systems.

Education

Diploma -

Columbia High School
Atlanta, GA
05.2016

Skills

Installation procedures

Timeline

Appliance Repair Technician

Family Value Appliances
04.2023 - Current

Maintenance Technician

Walnut Creek Apartments
01.2023 - Current

Home Renovator

Riverbend Apartments
01.2023 - 02.2024

Maintenance Crew Member

Station at Richmond Hill
09.2019 - 12.2023

Diploma -

Columbia High School

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Tavion Jackson