Mayra Rodriguez
Denver,CO
Summary
Proven leader with a track record of enhancing customer satisfaction and boosting sales through effective team leadership and time management. Excelled in staff training, achieving notable performance improvements. Skilled in marketing and customer service, consistently meeting targets with a positive attitude.
Overview
8
8
years of professional experience
Work History
Presales Consultant
Car Shield
Englewood, CO
05.2024 - Current
- Enhanced customer satisfaction by providing outstanding customer service
- Supported sales team success
- Consistently met or exceeded assigned sales targets by employing strong time management and prioritization skills.
Store Manager
Cricket Wireless
Denver, CO
11.2018 - 11.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully through proactive communication and positive feedback.
Shift Manager
Wendy’s
Denver, CO
09.2016 - 12.2017
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions
Education
High School Diploma -
New America High School
Denver, CO05.2019
Skills
- Team Leadership
- Time Management
- Staff Training and Development
- Sales Techniques
- Schedule Preparation
- Performance Evaluations
- Marketing
- Customer Service
- Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Presales Consultant
Car Shield
05.2024 - Current
Store Manager
Cricket Wireless
11.2018 - 11.2023
Shift Manager
Wendy’s
09.2016 - 12.2017
High School Diploma -
New America High School