Mayra Salcedo

• Set a quota every month

• Provide excellent customer service

• Apply to at least 2 markets a month

• Update inventory & profits on Excel sheets

• Buy wholesale/Source wholesalers

• Follow and ensure compliance with the Fair Debt Collection Practices Act
• Negotiate payment arrangements with borrowers, including offering suggestions as to how they can meet their obligations, propose alternative payment methods, and establish payment procedures
• Assist borrowers who attempt to voluntarily surrender their vehicle by devising a plan to allow them to keep their vehicle while meeting the obligations of the loan

• Number one in sales in the district
• Knowledgeable in ESVS, Quote Center, Bid Room and One Paint
• Train new sales associates
• Help contractors with their orders and requirements
• Transition Managed Account customers and quote building task to the PASA’s
• Responsible for outstanding customer service
• Ensuring Transactions are handled quickly and accurately
• Work at the Pro desk responding to general questions

• Actively listen and provide an exceptional customer service
• Recommended potential products & services to customers
• Make sales goals for the day/week
• Ensure everything was clean and organized