Diligent lab professional of 10 years with solid background in laboratory management and process optimization. Successfully demonstrated expertise in team leadership and regulatory compliance. Brings dedication to excellence and calm demeanor.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Lab Supervisor
Rock Regional Hospital
01.2023 - Current
Provided technical guidance and training to laboratory staff.
Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
Ensured accuracy in testing by maintaining rigorous quality control standards and regularly calibrating equipment..
Developed strong working relationships with other departments, ensuring seamless integration of laboratory services.
Provided excellent customer service to clients by addressing inquiries promptly, providing accurate test results, and offering expert guidance on interpreting findings when necessary.
Medical Lab Technician
Via Christi- St. Joseph
12.2022 - 01.2024
Collect, process and receive specimens
Performed thorough equipment maintenance, ensuring optimal performance and reduced downtime.
Perform daily/scheduled QC on waived testing including UA dip test, Strep A, Flu A/B test, HIV, COVID-on LIAT and sofia, Hemoglobin A1c, ESR, Lead, RSV INR, Glucose levels, Mono, H.pylori, C-Diff, Occult blood and BD affirm testing
Worked with ABBOTT chemistry analyzer, ACL top for coagulation testing and sysmex for CBC/hematology and UA testing
Performed manual microscopic CBC and UA
Performed PCR on Cepheid analyzer. Testing included Gonorrhea/Chlamydia, Strep A, & 4plex (COVID,RSV,MRSA, Flu A/B)
Plated cultures for micro testing (blood, urine, body fluid)
Performed body fluid count on hemocytometer and Sysmex instrument
Result entry through LIS Softweb, created orders, and added on additional testing if requested
Reporting verbal/hand carried critical results to appropriate provider
Prepare specific specimens for send out testing to reference labs
Improved diagnostic accuracy by performing timely and accurate laboratory tests on patient samples.
Streamlined sample processing, prioritizing urgent cases for prompt diagnosis and treatment.
Enhanced collaboration among lab staff with efficient communication of test results to physicians and other healthcare professionals.
Participated in continuing education and learning experiences to enhance and maintain current knowledge and skills.
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
03.2018 - 05.2022
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
Properly processed and followed directions for handling and storing specimens for transport.
Performed Waived testing including UA dip test, Strep/ Flu test, INR levels, Glucose levels
Completed proper sanitation and cleaning of equipment and work areas between patients.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust
Phlebotomist III
Via Christi
12.2014 - 07.2019
Collected blood, tissue and other laboratory specimens and prepared them for lab testing
Performed venipunctures on adults/pediatric/geriatrics for routine blood testing (inpatient/outpatients)
Process specimens in the lab and deliver to designated department for testing
Cleaned and stocked areas.
Certified Nurse Aide- Oncology
Via Christi
09.2015 - 12.2015
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
Prevented complications by closely monitoring patients at risk for falls or pressure injuries.
Completed thorough documentation of patient information in electronic health records.
Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
Education
Associate of Applied Science - Medical Laboratory Science
Barton Community College
Great Bend, KS
05-2022
Associate of Applied Science - Nursing
Butler Community College
El Dorado, KS
12-2016
Skills
Verbal and written communication
Relationship building
Training and mentoring
Documentation and reporting
Time management
Attention to detail
Multitasking
Reliability
Critical thinking
Adaptability
Certification
MLT (ASCP)
Basic Life Support (AHA)
Certfied Nurse Aide
Languages
Spanish
Native or Bilingual
Timeline
General Lab Supervisor
Rock Regional Hospital
01.2023 - Current
Medical Lab Technician
Via Christi- St. Joseph
12.2022 - 01.2024
Patient Service Technician/ Phlebotomist
Laboratory Corporation of America
03.2018 - 05.2022
Certified Nurse Aide- Oncology
Via Christi
09.2015 - 12.2015
Phlebotomist III
Via Christi
12.2014 - 07.2019
Associate of Applied Science - Medical Laboratory Science