Provide a very high-level of anticipatory service and handling special requests
Perform bar inventory on a monthly basis
Facilitate training to new servers and oversee completion of opening and closing tasks
Assist in room preparation for special events and banquets by setting up and taking down tables, chairs and decoration
Operations Manager
Tabletop Tap House
San Francisco, CA
06.2018 - 05.2021
Plan and coordinate daily operations with front and back of the house to ensure the restaurant runs smoothly and guests have a pleasant dining experience
Closely collaborate with the event manager to achieve client's satisfaction
Hire and train new FOH employees and provide continuous training for existing crew
Ensure compliance with sanitary and safety guidelines
Operations Manager
Fuzio Universal Bistro
San Francisco, CA
02.2016 - 05.2021
Collaborated in staff scheduling and their task assignment according to sales volume forecast
Provided training to new and existing team members focusing on customer satisfaction
Built and maintained excellent relationships with locals to ensure their constant business