Mayra Villeda Morales
Beltsville,MD
Summary
Proven achiever with experience at Autumn Lake Healthcare, adept in dietary restrictions understanding and exceptional customer service. Enhanced patient satisfaction through efficient meal service and compassionate care, while contributing to facility reputation. Skilled in sanitation procedures and allergen awareness, demonstrating a strong work ethic and professional appearance in both healthcare and nursery settings. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Dietary Server
Autumn Lake Healthcare
06.2023 - Current
- Improved patient satisfaction by providing timely and efficient meal service to residents.
- Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
- Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.
- Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
- Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
- Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.
Plant Nursery Worker
Bellnursery
03.2023 - 06.2023
- Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
- Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
- Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
Education
Bachelor Of Applied Arts And Science -
Instituid Sciens And Letters
Guatemala11.2017
Skills
- Punctuality
- Verbal Communication
- Dietary restrictions understanding
- Sanitation Procedures
- Allergen awareness
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Quality Control
Timeline
Dietary Server
Autumn Lake Healthcare
06.2023 - Current
Plant Nursery Worker
Bellnursery
03.2023 - 06.2023
Bachelor Of Applied Arts And Science -
Instituid Sciens And Letters
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