Michelle Zavala-Barrios
Asbury Park,NJ
Summary
At Wellington Estates, I excelled as a Dietary Server, enhancing resident satisfaction through meticulous attention to dietary needs and preferences. Leveraging strong verbal communication and food handling skills, I fostered positive relationships and upheld stringent sanitation standards, significantly contributing to a safe, efficient dining environment. My proactive approach and dedication to patient care underscored my commitment to excellence in service delivery. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
1
1
year of professional experience
Work History
Dietary Server
Wellington Estates
06.2023 - Current
- Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
- Ensured proper food storage procedures were followed, minimizing waste and upholding food safety regulations.
- Increased resident satisfaction by attentively addressing individual needs and preferences during meals.
- Maintained high cleanliness standards in dining areas, promoting a safe and welcoming environment for residents.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Associate Degree In Nursing - Nursing
Brookdale Community College
Lincroft, NJHigh School Degree -
Academy Charter High School
Lake Como, NJ06.2024
Skills
- Punctuality
- Patient Care
- Verbal Communication
- Food handling
- Portion Control
- Punctuality
Languages
English
Native or Bilingual
Spainsh
Native or Bilingual
Timeline
Dietary Server
Wellington Estates
06.2023 - Current
Associate Degree In Nursing - Nursing
Brookdale Community College
High School Degree -
Academy Charter High School
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