Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Patrina Holliday

Miami

Summary

Compassionate and service-driven professional with a strong background in customer-facing roles. committed to delivering exceptional support and fostering positive experiences. Skilled in communicating with individuals from diverse backgrounds, resolving concerns with empathy and efficiency, and creating welcoming environments. Eager to contribute these strengths to enhance patient care and support healthcare teams at the University of Miami.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Dietary Server

University Of Miami
11.2025 - Current
  • Delivered nutritious meals to residents while maintaining high standards of food safety and sanitation.
  • Assisted in meal preparation, ensuring adherence to dietary restrictions and individual preferences.
  • Cleaned and organized kitchen, dining and service areas.

Customer Service Representative

Linear Parking
10.2023 - 11.2025

• Delivered exceptional service to over 100 campus visitors daily, ensuring a professional and welcoming first impression.
• Resolved guest inquiries and concers with empathy and efficiency, maintaining a 95%+ satisfaction rate based on intemal feedback.
• Communicated clearly and effectively with diverse individuals, contributing to a smooth and positive visitor expenence.
• Upheld safety protocols and maintained a clean, organized environment, supporting the university’s commitment to excellence in hospitality.

Patient Support Associate

Atrium Medical Center
05.2022 - 03.2023

• Provided compassionate, high-quality care and support to patients, prioritizing comfort, dignity, and safety in a fast-paced healthcare environment.
• Ensured strict compliance with sanitation, infection control, and safety protocols, contributing to a clean and secure setting for both patients and staff.
• Maintained confidentiality and demonstrated empathy in all interactions with patients, families, and healthcare professionals, fostering trust and respectful communication.

Environmental Service Associate

Workforce Brooks
04.2019 - 04.2022

• Maintained clean, safe, and comfortable environments across commercial buildings and guest accommodations, consistently exceeding cleanliness and quality standards.
• Collaborated closely with team members to meet operational goals and deliver a consistently positive experience for clients and guests.
• Demonstrated strong attention to detail and time management, ensuring efficient completion of daily tasks without compromising service quality.

Education

High School Diploma -

Miami Northwestern Senior HighSchool
Miami, FL

Skills

  • Punctuality
  • Patient care
  • Verbal communication
  • Food handling
  • Exceptional Customer Service / Guest Relation
  • Adaptability In Fast-Paced
  • Time Management And Multi-Tasking

Certification

CPR

BLS

Languages

English
Full Professional

Timeline

Dietary Server

University Of Miami
11.2025 - Current

Customer Service Representative

Linear Parking
10.2023 - 11.2025

Patient Support Associate

Atrium Medical Center
05.2022 - 03.2023

Environmental Service Associate

Workforce Brooks
04.2019 - 04.2022

High School Diploma -

Miami Northwestern Senior HighSchool
Patrina Holliday