Mayra E Santiago
Lawrenceville,GA
Summary
Proven leader at Hutchinson Aerospace, adept in enhancing team performance and operational efficiency through expert problem-solving and decision-making. Excelled in mentoring, with a keen focus on workplace safety and standard operating procedures, significantly improving quality and integration processes. Demonstrates exceptional team leadership and a customer service focus, ensuring high-level results and consistent excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
2nd Shift Lead
Hutchinson Aerospace
Hopkinton, MA
12.2018 - Current
- Mentored new employees in company policies, best practices, and specific role responsibilities to facilitate quick integration into the team.
- Developed standard operating procedures for repetitive tasks, ensuring consistent quality across all shifts.
- Served as point-of-contact between management and staff for troubleshooting operational challenges.
- Enhanced employee performance through regular feedback, coaching, and tailored training programs.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
Education
High School Diploma -
Bayamon Hight School
05.1975
Skills
- Customer service focus
- Workplace Safety
- Decision-making capabilities
- Standard Operating Procedures
- Positive Attitude
- Problem-Solving
- Team Leadership
- Team motivation
- Creative Problem-Solving
- Team Collaboration and Leadership
- Diplomatic and Fair
- Attention to Detail
- Multitasking
Timeline
2nd Shift Lead
Hutchinson Aerospace
12.2018 - Current
High School Diploma -
Bayamon Hight School
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