MAYRA J. CERVANTES
Austin,TX
Summary
Professional advocate skilled in providing services to children and families in need. Well established in creating long-lasting connections with families in order to achieve goals of health and self-sufficiency. Demonstrates excellent interpersonal skills, tact and diplomacy. Trained as a behavioral specialist, conducts culturally-sensitive interviews, and has experience in community referrals. Trained in conducting home visits, evaluations, assessments, and emergency investigations.
Overview
7
7
years of professional experience
Work History
Victim Services Navigator
Austin Police Department
06.2024 - Current
- Conduct outreach to community agencies, resources, and organizations that could be beneficial for victims of violent crimes in the city of Austin.
- Provide assistance and resources to assigned class c misdemeanor cases
Child Protective Services Worker
San Diego County Health And Human Services Agency
04.2022 - 01.2024
- Enhanced child safety by conducting thorough investigations and assessments of reported abuse and neglect cases.
- Reduced risk factors by developing individualized safety plans tailored to each family's unique circumstances.
- Visited homes, inspected surroundings, and interviewed family members.
- Responded to claims of abuse, neglect, and safety concerns.
Child Welfare Services Paid Intern
Child Welfare Services
08.2021 - 04.2022
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Maintained regular contact with clients by calling and visiting clients' homes.
Student Worker Paid
Bringing Families Home
10.2018 - 03.2021
- Assisted families who were in the process of reunification through CWS with the following: Assisted families with their affordable housing search in the county of San Diego
- Assisted clients with BFH processing and going over voucher policy
Victim Specialist Advocate
San Diego Police - Family Justice Center
01.2018 - 08.2018
- Performed psychosocial assessments and documented casework
- Provided counseling and emotional support for patients
- Interviewed clients individually and in family groups to determine services to best address specific needs
- Produced referrals for various community resources, housing, and transportation services
Education
Master of Social Work - Social Work
San Diego State University
San Diego05.2022
Bachelor of Arts - Social Work / Women's Studies
San Diego State University
San Diego, CA05.2020
Associate of Arts - Liberal Arts
Southwestern Community College
Chula Vista, CA05.2018
Skills
- Outstanding Communication Skills
- Crisis Intervention
- Case Management
- Sexual Assault Victim Counseling
- Fluent in Spanish - Bilingual
- Psychosocial Assessments Expert
- DSM-IV Knowledge
- Client Needs Assessment
- Client Interviewing
- Multitasking Abilities
Timeline
Victim Services Navigator
Austin Police Department
06.2024 - Current
Child Protective Services Worker
San Diego County Health And Human Services Agency
04.2022 - 01.2024
Child Welfare Services Paid Intern
Child Welfare Services
08.2021 - 04.2022
Student Worker Paid
Bringing Families Home
10.2018 - 03.2021
Victim Specialist Advocate
San Diego Police - Family Justice Center
01.2018 - 08.2018
Master of Social Work - Social Work
San Diego State University
Bachelor of Arts - Social Work / Women's Studies
San Diego State University
Associate of Arts - Liberal Arts
Southwestern Community College