Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayranush Kirakosyan

Van Nuys,CA

Summary

Telephone Operator with background assisting customers by phone and in person. Friendly and helpful when answering calls and transferring customers. Knowledgeable about services offered and expert at answering commonly asked questions. Focused multi-tasker when toggling between helping in-person customers and promptly responding to calls. Critical thinker with 1.5 years of experience as Telephone Operator. Reliable and consistently remains composed and professional at all times. Friendly demeanor with great people skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Diligent College Student focused on CHILD dEVELOPMENT and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

In addition I would like to add that I have 4 year old handsome boy, and I like to spend my free time with him , by playing , teaching, running outside and much more.

I want to extend my professional and educational skills, not only for me as an adult, but also for my son and his future.

Overview

4
4
years of professional experience

Work History

Cashier

Olive Fresh Marketplace
North Hollywood, CA
01.2024 - Current
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Resolved customer complaints professionally in accordance with company policy.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Answered phone calls to assist customers with questions and orders.

Call Operator

Wellness Center USA
Yerevan , Yerevan
09.2020 - 05.2021
  • Operated call center telephone console to answer incoming calls and direct them to appropriate personnel.
  • Greeted customers warmly upon entering contact center lobby; provided assistance with finding desired products and services or answering questions related to business operations.
  • Participated in training sessions designed to improve job knowledge and efficiency.
  • Provided feedback on performance improvement opportunities in order to enhance productivity levels.
  • Communicated effectively with other departments regarding customer concerns.

Education

Foreign Languages And Literatures

University of Movses Khorenatsi
Yerevan
06-2014

Some College (No Degree) - Child Development

Los Angeles Valley College
Van Nuys, CA

Skills

  • POS Systems
  • Cash Register Operation
  • Customer Assistance
  • ID Verification
  • Strong interpersonal skills
  • Social Perceptiveness
  • Computer Skills

Timeline

Cashier

Olive Fresh Marketplace
01.2024 - Current

Call Operator

Wellness Center USA
09.2020 - 05.2021

Foreign Languages And Literatures

University of Movses Khorenatsi

Some College (No Degree) - Child Development

Los Angeles Valley College
Mayranush Kirakosyan