Summary
Overview
Work History
Education
Golf
Timeline
Generic

Mayroun ( Mike ) Ina

Lyndhurst,OH

Summary

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

13
13
years of professional experience

Work History

Account Manager Janitorial

ABM Janitorial Services
07.2017 - 11.2024
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Account Manager

Simon Group
04.2012 - 05.2017
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Recorded accurate and efficient records in customer database.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Education

Business

Georgetown University
Washington, DC
04-1978

Golf

Love the game wish i had taken it earlier 

Timeline

Account Manager Janitorial

ABM Janitorial Services
07.2017 - 11.2024

Account Manager

Simon Group
04.2012 - 05.2017

Business

Georgetown University

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Mayroun ( Mike ) Ina