Maysa Kruse
Sioux Falls,SD
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Bridal Consultant
BRIDAL GALLERY
Sioux Falls, SD
06.2023 - Current
- Helping brides find their dream dress
- Providing excellent customer service and guest experience
- Pairing accessories with dresses for the bride.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Sized dresses according to clients wishes.
- Researched current fashion trends to stay abreast of industry developments.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Assisted brides in selecting wedding gowns and accessories, such as veils and headpieces.
- Displayed excellent communication skills when interacting with clients both in-person and over the phone.
- Advised clients on fabrics, colors, styles and trends in order to meet their needs.
Sales Associate
Scandinavian Designs - Dania Furniture
Sioux Falls, SD
10.2022 - 06.2023
- Worked in sales, selling furniture and home decor
- Greeted customers
- Handled in-store returns
- Offered knowledge about the furniture and products we offer
- Entered customer information into the computer.
- Placed special orders or called other stores to find desired items.
- Cleaned shelves, counters and tables to maintain organized store.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
Guest Service Associate
European Wax Center
Sioux Falls, SD
02.2022 - 10.2022
- Taking guests calls
- Booking appointments
- Balancing the books
- Making guests feel comfortable and welcome.
- Developed strong relationships with repeat customers through positive interactions.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Ensured that all guest inquiries were answered promptly and accurately.
- Conducted regular checks of lobby areas to ensure they are properly maintained.
- Resolved any customer complaints or issues professionally and efficiently.
- Greeted walk-in and phone guests, determining interests and needs.
Visa Specialist
Scheels Sports
Sioux Falls
03.2021 - 08.2021
- Assisted customers in applying for our in-store credit card
- Kept service area clean
- Assisted with customers' questions.
Sales Associate
ANN INC.
Sioux Falls
11.2020 - 03.2021
- Assisted customers with locating items
- Provided a quick and exceptional customer experience
- Assisted with returns
- Maintained a clean service environment
- Stocked the floor.
Personal Shopper/Customer Service
Hy-Vee
Sioux Falls
06.2019 - 11.2020
- Personal shopping and customer care
- Answered phone calls and emails
- Processed returns
- Dealt with customer issues
- Supervised 20+ people
- Cashiered.
Education
High school diploma -
Roosevelt High School
05.2021
Skills
- Cashiering
- Cash Handling
- Computer Operation
- Sales (3 years)
- Fashion Retail (2 years)
- Retail Sales (2 years)
- Guest Services
- POS
- Furniture sales
- Industry Trends
- Color Matching Expert
- Store Organization
- Engaging With Diverse Customers
- Creative Thinking
- Relationship Building
- Friendly and Helpful
- Attention to Detail
Personal Information
Title: Customer Service and Care Expert
References
References available upon request.
Timeline
Bridal Consultant
BRIDAL GALLERY
06.2023 - Current
Sales Associate
Scandinavian Designs - Dania Furniture
10.2022 - 06.2023
Guest Service Associate
European Wax Center
02.2022 - 10.2022
Visa Specialist
Scheels Sports
03.2021 - 08.2021
Sales Associate
ANN INC.
11.2020 - 03.2021
Personal Shopper/Customer Service
Hy-Vee
06.2019 - 11.2020
High school diploma -
Roosevelt High School
Similar Profiles
Hannah ShawHannah Shaw
Manager/Owner at The Bridal Gallery LLCManager/Owner at The Bridal Gallery LLC
Nabisha CamballNabisha Camball
Senior Beautician at Bridal Gallery by Danushka FernandoSenior Beautician at Bridal Gallery by Danushka Fernando
Harman KaurHarman Kaur
Editorial Modeling at Gretchen's Bridal GalleryEditorial Modeling at Gretchen's Bridal Gallery