Maysa Quntero
Kissimmee,FL
Summary
I am a highly motivated employee who desires to take on new challenges. I am worthy of solid ethics, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and quickly mastering new skills. I speak, read, and write both Spanish and English.
Overview
3
3
years of professional experience
Work History
Golf Pro Shop Assistant
Champions gate country club
Champions Gate, Florida
08.2023 - Current
- Resolved customer issues courteously while maintaining a professional demeanor.
- Communicated regularly with management regarding any changes or updates needed.
- Trained new employees on proper procedures for working in the pro shop.
- Collaborated with management and coworkers to deliver exceptional service and maintain patron loyalty.
Manager of Operations
Encore nail spa
Davenport, Florida
12.2022 - 08.2023
- Translate from English to Spanish for the nail techs and clients to ensure there is no confusion
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted visitors and provided them with assistance.
Turnstile Attendant
Universal Orlando Resort
Orlando, FL
06.2021 - 12.2022
- Answer guest questions and scan guest tickets for a smooth transition between CityWalk and the resort
- Be as knowledgeable as possible about both parks to ensure guests don't enter the wrong park and have their experience ruined
- Resolve guest issues in both English, Spanish, and in times Portuguese.
Education
Bachelor of Arts - Business Economics
University of Central Florida
Orlando, FL12-2026
Associate of Arts - Business And Economics
Valencia College
Orlando, FL12-2024
Skills
- Data Entry
- Office Administration
- Strategic Direction
- Excel Spreadsheets
- Research
- Business Administration
- Inventory Management
- Pos Systems Proficiency
Timeline
Golf Pro Shop Assistant
Champions gate country club
08.2023 - Current
Manager of Operations
Encore nail spa
12.2022 - 08.2023
Turnstile Attendant
Universal Orlando Resort
06.2021 - 12.2022
Bachelor of Arts - Business Economics
University of Central Florida
Associate of Arts - Business And Economics
Valencia College
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