Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Outbound Lead
Tesla
11.2022 - Current
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Held weekly team meetings to inform team members on company news and updates.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Inspected merchandise and sent damaged pieces for repair before shipment.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
SME
Tesla
12.2021 - 11.2022
Improved user productivity and efficiency through system training and support.
Analyzed business problems, identifying root causes and developing robust solutions.
Worked with multidisciplinary teams in new product rollout, effectively addressing inquiries and troubleshooting issues.
Developed and presented business cases, presentations and reports to senior management.