Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayssy Flores

Woodbridge,VA

Summary

Dynamic retail professional with extensive experience at Home Depot, excelling in customer service and conflict resolution. Proven ability to enhance customer engagement and streamline transactions. Bilingual in Spanish and English, adept at cash handling and fostering teamwork to create a welcoming shopping environment. Committed to delivering exceptional service and satisfaction.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Ross
Woodbridge, VA
11.2025 - 12.2025
  • Maintained store organization by restocking merchandise and ensuring product displays are visually appealing.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Participated in periodic inventory counts to maintain accurate stock levels.

Customer Service Representative

Home Depot
Woodbridge, VA
02.2023 - 09.2023
  • Assisted customers with inquiries, providing accurate information and ensuring a positive shopping experience.
  • Processed transactions efficiently using point-of-sale systems to enhance checkout speed.
  • Resolved customer complaints promptly, focusing on effective conflict resolution and satisfaction.

Cashier

SUPER SELECTOS GROCERY AND DELI
Woodbridge, VA
06.2015 - 08.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Managed cash drawer, ensuring accurate cash handling and accountability throughout shifts.

Education

High School Diploma -

Garfield High School
Prince William County
2019

Skills

Customer service

Teamwork

Teamwork and collaboration

Cash handling

Customer engagement

Cash register operation

Phone etiquette

FLUENT IN SPANISH AND ENGLISH

Timeline

Retail Sales Associate

Ross
11.2025 - 12.2025

Customer Service Representative

Home Depot
02.2023 - 09.2023

Cashier

SUPER SELECTOS GROCERY AND DELI
06.2015 - 08.2022

High School Diploma -

Garfield High School
Mayssy Flores