Maysun Alabi
Summary
Driven candidate with proven track record of success in developing and implementing strategies to grow and improve business operations. Highly organized and possesses excellent communication and interpersonal skills. Effectively collaborates with colleagues and builds strong relationships.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Lupe Tortilla
Shenandoah, TX
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Improved dining experience by providing prompt, attentive service to guests.
PROVIDER SPECIALIST
Legal Ease
Houston
10.2022 - 11.2023
- Collaborated with other professionals to assess client needs.
- Referred clients to appropriate community and attorney resources.
- Utilized data to coordinate client needs, and advised on policy benefits.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed complex caseloads with multiple deadlines, ensuring timely completion of all tasks and filings.
PSE MAIL PROCESSING CLERK
United States Postal Service
Houston
10.2021 - 09.2022
- Sorted outgoing and incoming mail using automated equipment, organized support equipment for sorting, provided services at public window, and handled moderate to heavy mail and packages.
SECRETARY/RECEPTIONIST
Behavior Savvy LLC
Houston
04.2018 - 01.2022
- Set appointments for consultations and maintained an organized and professional environment.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
SALES ASSOCIATE/MAKEUP ARTIST
MAC Cosmetics
Houston
12.2019 - 03.2020
- Assisted customers with information on new make-up trends, maintained brand image, and met sales monthly quota.
SERVER/WAITER
Olive Garden
Katy
11.2018 - 03.2020
- Delivered exceptional dining experiences with safe, friendly service and assured knowledge of food and wine.
SERVER
Dave and Buster's
Providence, US
04.2015 - 10.2018
- Provided excellent customer service, greeted guests, and memorized menu to assist diners.
DEPOSITS/PAYROLL
Dave and Buster's
Providence
06.2016 - 06.2017
- Assisted management in controlling money flow and provided administrative support through reconciliation of money and paperwork.
Education
High School Diploma or GED -
St. Mary's Academy Bay View
Riverside, RI06.2013
Skills
- Cash Handling (6 years)
- Microsoft Office
- Excel
- Money handling
- Organizational Skills (7 years)
- Good oral and communication skills (6 years)
- Multi-tasked (6 years)
- Customer Service (6 years)
- Receptionist (2 years)
- Automated Mail Processing Proficiency
- Shipping and Receiving Proficiency
- Distribution Services
- Mail Delivery
- Retail Sales
- Relationship Building
- Reliable & Trustworthy
- Table Setting
- Safe Food Handling
- Supply Restocking
- Menu Memorization
- Exceptional customer service
- Guest Engagement
- Memory retention
- Team Leadership
- Reliable and Responsible
- Warm and Friendly
Certification
- TABC certified
- Food Handler Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Server
Lupe Tortilla
02.2024 - Current
PROVIDER SPECIALIST
Legal Ease
10.2022 - 11.2023
PSE MAIL PROCESSING CLERK
United States Postal Service
10.2021 - 09.2022
SALES ASSOCIATE/MAKEUP ARTIST
MAC Cosmetics
12.2019 - 03.2020
SERVER/WAITER
Olive Garden
11.2018 - 03.2020
SECRETARY/RECEPTIONIST
Behavior Savvy LLC
04.2018 - 01.2022
DEPOSITS/PAYROLL
Dave and Buster's
06.2016 - 06.2017
SERVER
Dave and Buster's
04.2015 - 10.2018
High School Diploma or GED -
St. Mary's Academy Bay View