Mayte Martinez
Glendale,AZ
Summary
Driven professional with experience in customer service, team collaboration, and training new employees. Known for excellent communication, organization, and problem-solving skills, with the ability to build positive relationships with customers and coworkers. Eager to contribute to a front desk team by providing exceptional service, managing appointments, and ensuring efficient day-to-day operations.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Front of House Trainer
Chipotle
05.2025 - 06.2026
- Trained and provided hands-on experience for new hires on POS system, money handling, and payment processing.
- Trained new hires on customer service standards and food safety protocols.
- Delivered ongoing coaching to staff, focusing on communication and teamwork skills.
- Contributed to higher customer satisfaction ratings by equipping front-of-house staff with tools needed to address guest concerns effectively and efficiently.
- Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Special Education Instructional Aide
Independence High School
08.2025 - 12.2025
- Implemented behavioral strategies to enhance student engagement and foster a positive learning environment.
- Monitored student progress, providing feedback to teachers and guardians on challenges and successes in the classroom.
- Collaborated with teachers to address and resolve conflict between students.
Education
High School Diploma -
Independence High School
Glendale, AZ07.2026
Skills
Highly dependable
Customer Service
Conflict Resolution
Professional Communication
Payment Processing
Cash Handling
Point-of-sale (POS) system operation
Multitasking
Certification
• Cpr Certification
• First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Special Education Instructional Aide
Independence High School
08.2025 - 12.2025
Front of House Trainer
Chipotle
05.2025 - 06.2026
High School Diploma -
Independence High School