MAYTE MAYERS
Houston
Summary
Focused on contributing to organizations that value employee development, career opportunities, and sustained commitment
Overview
8
8
years of professional experience
Work History
Receptionist
St Luke's Patients Medical Center, East Sam Houston Pkwy S
01.2024 - 08.2025
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated multi-line phone system, efficiently directing calls to appropriate departments.
- Maintained accurate records of client interactions and appointments using electronic management systems.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Hospital Aide/ Food Service
Arlington Memorial Hospital
05.2023 - 08.2024
- Cleaned and sanitized operating areas, exam rooms, and patient rooms.
- Assisted with patient care, including bathing, feeding, toiletry needs, and changing bed linens.
- Documented patient information and monitored vital signs such as blood pressure and temperature.
- Helped with patient movement between beds and departments.
- Set up medical equipment and supported dietary requests.
- Delivered and served meals to patients, ensuring dietary preferences and restrictions were followed.
- Assisted patients with eating when needed and reported any issues with food intake to medical staff.
- Observed and reported unusual patient conditions.
- Communicated effectively with patients, staff, and guests to support a positive hospital environment.
Loan Processor
Chase Bank
12.2022 - 05.2023
- Assessed loan applicants’ eligibility and analyzed their credit standings.
- Finalized loan contracts while ensuring regulatory compliance.
- Communicated with clients and cultivated referral networks.
- Delivered excellent customer service and utilized banking software for processing.
Customer Service Associate
Walmart
07.2018 - 07.2022
- Resolved customer complaints and inquiries at the service desk.
- Answered service calls and assisted online customers.
- Managed inventory and ensured quality control of merchandise.
Sales Floor Team Member
Toys R Us
11.2017 - 06.2018
- Provided customer service by answering questions and handling complaints.
- Operated cash registers for cash, debit, and credit transactions.
- Stocked and organized inventory, assisting with bookkeeping as needed.
Education
Poly High
Long Beach, CA05.2016
Skills
- Interpersonal and communication skills
- Creative and organizational abilities
- Customer service and sales expertise
- Time management and self-motivation
- Leadership and teamwork
- CPR and First Aid certified (adults and children, valid through 2024)
Timeline
Receptionist
St Luke's Patients Medical Center, East Sam Houston Pkwy S
01.2024 - 08.2025
Hospital Aide/ Food Service
Arlington Memorial Hospital
05.2023 - 08.2024
Loan Processor
Chase Bank
12.2022 - 05.2023
Customer Service Associate
Walmart
07.2018 - 07.2022
Sales Floor Team Member
Toys R Us
11.2017 - 06.2018
Poly High