Receptionist
St Luke's Patients Medical Center, East Sam Houston Pkwy S
Houston, TX
01.2024 - 08.2025
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated multi-line phone system, efficiently directing calls to appropriate departments.
- Maintained accurate records of client interactions and appointments using electronic management systems.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.