Maryury Hernandez

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Increased client satisfaction by delivering high-quality projects on time and within budget constraints.

• Coordinated various aspects of real estate transactions.
• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
• Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
• Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

• Followed quality standards and procedures to maximize customer satisfaction.
• Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
• Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
• Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
• Implemented data-driven decision-making

I had responsibilities related to assisting migrant workers, entrepreneurs, and small business owners in navigating business opportunities, resources, and regulations. While specific duties can vary, they generally include:

• Assisting migrant entrepreneurs in starting or expanding businesses.
• Collaborating with local businesses to create job opportunities for migrants.
• Organizing workshops and training sessions on business management, marketing, and financial literacy.
• Providing one-on-one business consultations and mentorship.
• Developing educational materials in multiple languages to cater to diverse population’s

• Increased overall team productivity by fostering a positive work environment and providing effective leadership.
• Communicated with customers and vendors positively with particular attention to problem resolution.
• Developing, maintaining and consolidating strategic alliances
  with partners and suppliers.
• Increasing sales by 100% during the management period.
• Maximizing sales volume and benefits with appropriate tools to achieve objectives.