Maziar Jafari
Obtaining BBA In Business Administration, Finance
Irvine,United States
Summary
Motivated Business Administration and Management student seeking experience in finance and administration to gain hands-on experience. Outgoing and friendly with strong drive to succeed.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Restaurant Server
Meiji Seimen
Costa Mesa, CA
02.2021 - Current
- Greeted and served customers professionally, operated technically advanced cash registers and sanitized checkout area after each customer.
- Operated POS terminals to input orders, split bills and calculate totals.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Received payments via cash, check, credit cards, vouchers and automatic debits and issued receipts, refunds, credits or change due to customers.
E-Commerce Lead
Amazon
Remote
02.2021 - Current
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Created, managed and automated orders and invoices using order management and invoicing software.
- Composed descriptions of merchandise for marketing strategy purposes by posting to online storefronts, advertising campaigns and social media platforms.
Valet Attendant
SVS Parking Company
Huntington Beach, CA
10.2018 - 03.2019
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Processed all point of sale transactions accurately, counted back coin and currency and provided receipts to all customers.
- Issued and collected claim tickets and processed valet parking fees.
Store Manager
Island Boutique
Shiraz, Iran
03.2013 - 06.2017
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Counted, balanced and reconciled cash and credit card payments daily and identified gaps in proper cash-handling procedures
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Handled customers in fast-paced setting in coordination with solid team of five customer service associates.
Education
Associate of Science - Civil Engineering
Islamic Azad University Science And Research
Fars, IranAssociate of Arts - Business Administration And Management
Irvine Valley College
Irvine, CA 01.2019 -
BBA - Business Administration, Finance
University of Massachusetts Global
Irvine, CA 11.2021 - Current
Skills
Strong interpersonal skills and the ability to engage customers in a professional manner with 8 years of experience in the customer service industry
Timeline
BBA - Business Administration, Finance
University of Massachusetts Global
11.2021 - Current
Restaurant Server
Meiji Seimen
02.2021 - Current
E-Commerce Lead
Amazon
02.2021 - Current
Associate of Arts - Business Administration And Management
Irvine Valley College
01.2019 -
Valet Attendant
SVS Parking Company
10.2018 - 03.2019
Store Manager
Island Boutique
03.2013 - 06.2017
Associate of Science - Civil Engineering
Islamic Azad University Science And Research
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