Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mazie Lane

Marshall,MI

Summary

Dynamic Fresh Food Manager at Loves Travel Stop with a strong background in food safety and quality control. Proven ability to enhance customer satisfaction through effective merchandising and inventory management. Recognized for adaptability and a positive attitude, driving team efficiency and operational excellence in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fresh Food Manager

Loves Travel Stop
12.2021 - Current
  • Assisted in maintaining fresh produce inventory and rotation procedures.
  • Supported team in merchandising fresh food displays to drive customer engagement.
  • Gained experience using point-of-sale systems for efficient transaction processing.
  • Knowledgeable in food safety through ServSafe certification.
  • Enhanced customer satisfaction by ensuring consistent quality and freshness of produce.
  • Managed ordering process to optimize stock levels and reduce out-of-stock situations.
  • Assisted in budget planning for the fresh food department, ensuring alignment with overall store financial objectives.

Restaurant Team Member

Hardees
12.2020 - 12.2021
  • Trained new team members on operational procedures and best practices to enhance efficiency.
  • Supervised daily operations, ensuring adherence to health and safety standards.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
  • Managed cash handling procedures accurately, ensuring all transactions were properly recorded and reported.
  • Maximized revenue by upselling menu items, suggesting specials, and promoting special events or offers.
  • Boosted overall operational efficiency by continuously reviewing workflows, identifying areas for improvement, and implementing necessary changes.

Team Member

Mancinos Pizza And Grinders
02.2017 - 12.2020
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Used proper techniques to prepare food and ingredients.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions

Seasonal Quality Control Inspector

Tribal Manufacturing
06.2017 - 08.2017
  • Conducted thorough inspections of incoming materials and finished products for quality compliance.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Education

High School Diploma -

Marshall Opportunity High School
Albion, MI

Skills

  • Food safety

  • Positive attitude

  • Customer service

  • Adaptability and flexibility

  • Self motivation

  • Quality control

Accomplishments

  • Improved department profits year over year through understanding of gross profit data and meticulous ordering procedures.
  • Collaborated with team of 2 in the development of Loves Fresh Kitchen.
  • Advanced to management within 12 months of employment.
  • Gifted Loves Silver Award for providing exceptional customer service, adaptability and friendliness.

Certification

  • ServSafe certified

Timeline

Fresh Food Manager

Loves Travel Stop
12.2021 - Current

Restaurant Team Member

Hardees
12.2020 - 12.2021

Seasonal Quality Control Inspector

Tribal Manufacturing
06.2017 - 08.2017

Team Member

Mancinos Pizza And Grinders
02.2017 - 12.2020

High School Diploma -

Marshall Opportunity High School

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