Mbalu Ceesay Dubois

Washington, States ,WA

Summary

Motivated and organized Office Assistant/Receptionist with [Number] years of experience in administrative and customer service support. Skilled in multitasking, prioritizing, and excelling in fast-paced environments. Known for building strong relationships with clients, colleagues, and visitors to ensure a positive initial interaction. Proficient in utilizing Microsoft Office Suite and other software to streamline administrative operations effectively.

Work History

Office Assistant/Receptionist

Westfield Nursing Assistant Training Institute

Greeted visitors and clients, providing information and directions.
Answered and directed phone calls, taking messages and scheduling appointments.
Managed calendars and schedules for staff, including booking meeting rooms and travel arrangements.
Processed and filed invoices, purchase orders, and other documents.
Maintained office supplies and equipment, ordering replacements as needed.
Handled data entry and filing tasks, ensuring accuracy and completeness.
Provided administrative support to the team, including photocopying, scanning, and emailing documents.

Education

[Degree/Diploma Name] - Certification's

Skills

Customer Service: Greeting visitors, answering phones and emails, handling inquiries, and resolving issues in a professional and courteous manner
Communication: Excellent written and verbal communication skills, ensuring clear and concise delivery of information
Administrative Support: Calendar and schedule management, travel arrangements, data entry, document filing, and maintaining office supplies
Multitasking and Organization: Prioritizing tasks efficiently, managing deadlines, and handling multiple projects simultaneously

Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, and other relevant software programs
Problem-Solving: Ability to identify and analyze problems, develop solutions, and implement them effectively
Teamwork: Collaborative and adaptable, working effectively with colleagues and maintaining positive relationships

Languages

English

Full Professional

Gambian

Native or Bilingual

Timeline

Office Assistant/Receptionist

Westfield Nursing Assistant Training Institute