Mbarek Kannouch
Housekeeping Aide
Arlington,VA
Summary
Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries.
Skills
- Guest Satisfaction
- Dusting Furniture
- Floor Scrubber Machines
Overview
17
17
years of professional experience
Work History
Housekeeping Aide
The Ritz-Carlton Hotel Company
01.2017 - Current
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
- Verified cleanliness and organization of storage areas and carts.
- Assisted maintenance department with stripping, waxing and buffing of floors.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Dusted and polished surfaces to achieve attractive shine.
- Clean hallway,vacuum,clean my section and keep it organize
- Sweep and mop service area.
- Strip rooms and collect trash.
- Take dirty linen in cart and dump it to laundry shute.
- I respond to guests requests.
- I deliver linen to room attendant/housekeeper.
- I collect trash and take it to leading dock.
- Trained other staff members by physically demonstrating complex tasks
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting
Steward/Dishwasher
The Ritz-Carlton Hotel Company
06.2011 - 12.2017
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Arranged tables and chairs for special occasions and events.
- Clean dishes,glassware,silverware,take trash to loading dock.
- Do mise en place for next event.
- Plate up,help kitchen to prepare plate up for event.
- Prepare stations for serve meals to guests.
- Clean dish machine.
- Clean service area and keep it organize.
- Greeted customers and provided menus upon arrival to dining room
- Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen
- Delivered exceptional guest experiences through attentive service and quick response to issues
Custodian
Dar Al-Hijrah Mosque
06.2006 - 05.2011
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Sweep,mop,vacuum service area.
- Clean restrooms.
- Collect trash and take it to loading dock.
- In winter time I clean side walk and all entrances from snow and ice with machine and snow shovel and I put salt.
- I work in social service/food bank,I serve free vegetables,meat,chicken,bread,foods and drinks to poor people.
- I work in kitchen clean, mop,dishwasher,prepare foods and meals
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
Busboy
La Madeleine Restaurant
06.2006 - 12.2009
- Arranged tables and chairs for special occasions and
- events.
- Assisted wait staff with timely food delivery and guest requests.
- Sweep and mop service area.
- Sweep and mop restrooms.
- Keep tables and chairs clean and organize.
- Respond to guests requests
- Serve meals to guests.
- Delivered exceptional guest experiences through attentive service and quick response to issues
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock
Education
High School Diploma -
El Bakali High School
Agadir,Morocco06.1990
Skills
- Guest Satisfaction
- Dusting Furniture
- Floor Scrubber Machines
- Deep cleaning skills
- Hospitality specialist
sport,music,movies,reading
I like soccer,tennis,athletic sport.
I like the committed songs
I like movies who treating and with dealing social issues.
I like books with purposeful content.
Languages
Arabic
Native or Bilingual
French
Limited Working
English
Professional Working
Timeline
Housekeeping Aide
The Ritz-Carlton Hotel Company
01.2017 - Current
Steward/Dishwasher
The Ritz-Carlton Hotel Company
06.2011 - 12.2017
Custodian
Dar Al-Hijrah Mosque
06.2006 - 05.2011
Busboy
La Madeleine Restaurant
06.2006 - 12.2009
High School Diploma -
El Bakali High School
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