Mbarka Saribi
ATLANTA,GA
Overview
10
10
years of professional experience
Work History
Cook/ Waitstaff
Atria Senior Living
100 Summer B Alpharetta 30009 Ga
10.2020 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced Type environment.
- Suggested actionable improvements to streamline training procedures.
- Bussed and reset tables to keep dining room and work areas clean.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
- Served food and beverages promptly with focused attention to customer needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Drivers
Uber Office
Georgia Atlanta
08.2018 - Current
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Obtained signatures from customers upon delivery of goods.
Supervisor
Restaurant Mediterranean Grill
Midtown Georgia
01.2014 - 08.2020
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Customer Service Associate
Airport
Morocco, Marakesh
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Created and maintained detailed database to develop promotional sales.
Education
Chahid Dyori
Morocco, INSkills
- Customer Retention Strategies
- Software Troubleshooting
- Surface Work
- Travel Itineraries
- Customer Complaint Resolution
- Telephone Reception
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Cook/ Waitstaff
Atria Senior Living
10.2020 - Current
Drivers
Uber Office
08.2018 - Current
Supervisor
Restaurant Mediterranean Grill
01.2014 - 08.2020
Customer Service Associate
Airport
Chahid Dyori