Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Owner and Operator
Mikey's Roast Beef and Pizza
11.2020 - 12.2024
Founded and operated a successful pizza shop in 2020 amidst the challenges of the Covid-19 pandemic
Managed all daily operations, administrative tasks, and financial responsibilities
Led branding efforts and managed public and social media relations to enhance the shop's visibility and reputation
Achieved significant sales growth, increasing revenue by over a hundred thousand dollars over three years
Oversaw payroll, financial management, vendor relationships, labor scheduling, and bookkeeping
Implemented cost-control measures to maximize profitability while maintaining quality and customer satisfaction
Ensured compliance with health, safety, and sanitation regulations at all times
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
General Manager
Sal's Pizza
07.2019 - 10.2020
Managed all aspects of daily operations at Sal's Pizza, overseeing both front-of-house and back-of-house activities
Monitored inventory levels, placed orders, and managed stock rotation to minimize waste and optimize profitability
Conducted regular staff training sessions to maintain consistency in product quality, service standards, and safety protocols
Collaborated with upper management to develop marketing strategies and promotions to drive sales and increase profitability
Fostered a positive work environment, resulting in high employee morale and low turnover rates
Marketing and Community Coordinator
Northeast Foot and Ankle
02.2018 - 07.2019
Managed all aspects of marketing initiatives to promote the podiatrist office's services and enhance its brand visibility within the community
Developed and implemented comprehensive marketing strategies and campaigns tailored to target audiences, utilizing both traditional and digital channels
Oversaw media management, including social media platforms, website content, and press releases, to maintain a positive online presence and engage with current and potential patients
Compiled and analyzed patient data to identify trends, preferences, and areas for improvement in service delivery and marketing efforts
Coordinated with doctors and staff to ensure accurate and timely dissemination of medical information to patients and the community through various channels
Facilitated business-to-business and business-to-consumer relations by establishing partnerships with local businesses, healthcare providers, and community organizations
Managed information systems and databases to organize patient records, marketing materials, and other relevant data securely and efficiently
Utilized Adobe and Microsoft Office software to design and produce marketing materials, presentations, and reports to support the office's promotional efforts
Acted as a liaison between the podiatrist office and the community, representing the practice at events, health fairs, and other outreach activities to foster positive relationships and promote health awareness
Increased patient referrals and appointments through targeted marketing campaigns and community outreach initiatives
Enhanced the office's online presence and reputation by implementing social media strategies that increased engagement and positive feedback
Strengthened relationships with local businesses and healthcare providers, resulting in collaborative partnerships and increased patient referrals
Improved data management processes, leading to more efficient retrieval and analysis of patient information for targeted marketing efforts and service improvements
Marketing and Community Coordinator
Northeast Foot and Ankle
02.2018 - 07.2019
Managed all aspects of marketing initiatives to promote the podiatrist office's services and enhance its brand visibility within the community
Developed and implemented comprehensive marketing strategies and campaigns tailored to target audiences, utilizing both traditional and digital channels
Oversaw media management, including social media platforms, website content, and press releases, to maintain a positive online presence and engage with current and potential patients
Compiled and analyzed patient data to identify trends, preferences, and areas for improvement in service delivery and marketing efforts
Facilitated business-to-business and business-to-consumer relations by establishing partnerships with local businesses, healthcare providers, and community organizations
Education
Associate's degree - Liberal Arts
Nashua Community College
Bachelor's degree - Media Arts
SNHU
08.2018
Skills
Small business operations
Verbal and written communication
Marketing
Business launch
Negotiation
Profit and loss analysis
Marketing tactics
Sales oversight
Scheduling
Staff training/development
Cost analysis and savings
Menu development
Certification
ServSafe
Languages
English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Professional Working
Interests
Cooking and Baking
Engaging in food photography and sharing culinary creations on social media
Learning new cooking techniques and expanding my culinary skills
Backpacking and Hiking
Outdoor Recreation
Dog Walking and Training
Adventure Travel
Timeline
Owner and Operator
Mikey's Roast Beef and Pizza
11.2020 - 12.2024
General Manager
Sal's Pizza
07.2019 - 10.2020
Marketing and Community Coordinator
Northeast Foot and Ankle
02.2018 - 07.2019
Marketing and Community Coordinator
Northeast Foot and Ankle
02.2018 - 07.2019
Bachelor's degree - Media Arts
SNHU
ServSafe
Associate's degree - Liberal Arts
Nashua Community College
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