Summary
Overview
Work History
Education
Skills
Community Engagement And Leadership Highlights
Timeline
Generic

MICHAEL B. LOWE

Chicago,IL

Summary

Dedicated mental health and community support professional with lived experience in mental health recovery, crisis intervention, and trauma-informed care. Pursuing licensure as a social worker, with willingness to obtain CRSS (Certified Recovery Support Specialist), and committed to advancing social justice and client advocacy. Seeking the Peer Engagement Specialist role with Thresholds’ Mobile Crisis Response Team to leverage personal recovery journey, crisis de-escalation skills, and community outreach experience in supporting individuals through mental health crises.

Overview

20
20
years of professional experience

Work History

Founder & Pastor

Life Transformation Church
Chicago, IL
01.2018 - Current
  • Provide peer support and crisis intervention to individuals with histories of trauma, addiction, and mental health challenges.
  • Share personal recovery experiences to build trust and rapport with at-risk individuals.
  • Facilitate support groups, mentorship sessions, and one-on-one counseling, ensuring participants achieve personal growth goals.
  • Connect individuals to community resources, mental health providers, and supportive services.
  • Document participant engagement and outcomes, adapting interventions for crisis situations.

Financial Services Consultant

Life Insurance & Medicare Specialist
01.2012 - Current
  • Conduct outreach and educational workshops with vulnerable populations, building empowerment and stability.
  • Provide individualized client consultations, building trust and ensuring access to needed resources.
  • Mentor new agents, applying coaching and communication skills transferable to peer support.
  • Develop community campaigns, increasing engagement with underserved populations.

Communications Technician & Technical Support Specialist

Comcast
Chicago, IL
01.2006 - 01.2023
  • Delivered client-centered problem resolution, including conflict de-escalation during high-stress situations.
  • Trained employees in empathetic communication and customer engagement strategies.
  • Developed tracking systems for service delivery, ensuring continuity and accurate documentation.
  • Applied strong interpersonal communication skills to resolve barriers for diverse clients.

Trauma Specialist

Life Center of Chicago
Chicago, IL
01.2011 - 01.2013
  • Supported youth and adults in mental health and trauma crises, ensuring access to housing, therapy, and medical services.
  • Facilitated crisis de-escalation, harm reduction, and coping strategies for individuals in acute distress.
  • Collaborated with multi-disciplinary teams to coordinate interventions and case management.

Education

Bachelors of Social Work -

Eastern Kentucky University
06-2027

Skills

  • Crisis intervention
  • Safety assessments
  • Trauma-informed counseling
  • Peer support
  • Mental health recovery coaching
  • Lived experience application
  • Conflict resolution
  • De-escalation techniques
  • Client-centered communication
  • Rapport-building
  • Community outreach
  • Resource connection
  • Case documentation
  • Follow-up support
  • Multi-disciplinary collaboration

Community Engagement And Leadership Highlights

  • Collaborated with local service providers, schools, and faith institutions to expand access to youth development and crisis support resources.
  • Designed and executed mentorship programs, workshops, and community service initiatives to promote positive outcomes.
  • Advocated for youth and families in high-risk communities, addressing barriers to education, social development, and mental health care.

Timeline

Founder & Pastor

Life Transformation Church
01.2018 - Current

Financial Services Consultant

Life Insurance & Medicare Specialist
01.2012 - Current

Trauma Specialist

Life Center of Chicago
01.2011 - 01.2013

Communications Technician & Technical Support Specialist

Comcast
01.2006 - 01.2023

Bachelors of Social Work -

Eastern Kentucky University
MICHAEL B. LOWE
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