Summary
Overview
Work History
Education
Skills
Summary Of Skills And Qualifications
References
Languages
Timeline
Receptionist

Mbuva Mpore-Carter

Business Administrator
San Diego,CA

Summary


  • Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.


  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings

Overview

27
27
years of professional experience

Work History

Interpreter

Self Employed
San Diego, CA
06.2016 - Current
  • Maintained message content, tone, and emotion as closely as possible.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.

Swahili Instructor

San Diego State University Research Foundation (LARC)
San Diego, CA
06.2016 - Current
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Increased student participation via engaging lectures and assignments.

Para educator

Cajon Valley School District
San Diego, CA
02.2021 - 02.2023
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
  • Assisted teachers and worked individually with students with special needs, helping each navigate education system.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Prepared instructional materials for group and one-on-one use to comply with established curriculum.

Sales and Marketing Airline Manager

Indigo Aviation
Dar Es Salaam, Tanzania
05.2009 - 12.2011
  • Led crisis management team and provided quick turnaround solutions.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.

Travel Consultant

Coastal Travels
Dar es Salaam, Tanzania
02.2006 - 04.2009
  • Organized trips for individual, family and business travelers.
  • Informed clients of travel policies and utilized preferred vendors to maximize company profits
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
  • Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.

OSS Support Analyst

Oracle Inc.
Munich, Germany
08.2001 - 06.2004
  • Offered remote support for cloud-based and web-based clients via phone, email and chat.
  • Boosted network, system and data availability and integrity through preventive maintenance and upgrades.
  • Promoted efficiency among departments with prompt resolution of system issues.
  • Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.

Sales and Marketing Assistant

Legato Inc.
Munich, Germany
05.2000 - 07.2001
  • Assisted call-in customers with questions and orders.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Supported sales and marketing teams in creation and implementation of marketing campaigns.
  • Researched and evaluated potential new markets and products.

Assistant Computer Technician

Siemens AG
Munich, Germany
01.1999 - 04.2000
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Medical Data Analyst Technician

Klinikum Grosshadern
Munich, Germany
01.1999 - 04.2000
  • Compiled, evaluated and reviewed engineered data for internal system.
  • Transformed project data requirements into project data models.
  • Coded and abstracted medical records according to coding guidelines.
  • Retrieved medical data for physicians and patients.
  • Performed regular quality and validation assessments on patient data to verify accuracy.
  • Performed software updates, upgrades and data backups.

Technician III

Klinikum Grosshadern
Munich, Germany
01.1997 - 04.1998
  • Organized work to meet demanding production goals.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Maintained quality assurance and customer satisfaction objectives.
  • Completed job reports and logs immediately following service calls.
  • Tested components and systems to evaluate performance and identify concerns.

Education

High School Diploma (Advanced level) -

Tambaza High School

Bachelor of Science - Business Administration

San Diego State University
San Diego, CA
09.2024

Business Administration Major - undefined

Mesa College
01.2022

Informatics Certificate - undefined

Ludwig Maximillian University
01.2002

DHS Certificate of German Language -

Fachhochschule Coburg
01.1998

Skills

  • Business Communication
  • Business Administration
  • Financial Reporting
  • Marketing Strategies
  • Team Collaboration
  • Live Interpretations
  • Database Creation

Summary Of Skills And Qualifications

Multilingual professional with experience in accounting, marketing and administrative experience in international settings, who is able to communicate language and cultural issues for clients and organizations. Fluent in English, Swahili, and German, proficient in Thumbuka, Chewa and Rangi. Skilled in Windows and Linux and Macintosh environments, Microsoft Platforms. Adept in Adobe, 3D MAX, Maya and SQL. Expert in communicating cultural concepts and issues in a variety of settings.

References

  • Tungu Dogani, 29173 Lido Bay Drive, Sun City, CA, 92585, 858-201-8304
  • Kweku Abdallah, 6429 Imperial Avenue, San Diego, CA, 619-727-1655

Languages

German
Full Professional
Swahili
Native or Bilingual

Timeline

Para educator

Cajon Valley School District
02.2021 - 02.2023

Interpreter

Self Employed
06.2016 - Current

Swahili Instructor

San Diego State University Research Foundation (LARC)
06.2016 - Current

Sales and Marketing Airline Manager

Indigo Aviation
05.2009 - 12.2011

Travel Consultant

Coastal Travels
02.2006 - 04.2009

OSS Support Analyst

Oracle Inc.
08.2001 - 06.2004

Sales and Marketing Assistant

Legato Inc.
05.2000 - 07.2001

Assistant Computer Technician

Siemens AG
01.1999 - 04.2000

Medical Data Analyst Technician

Klinikum Grosshadern
01.1999 - 04.2000

Technician III

Klinikum Grosshadern
01.1997 - 04.1998

High School Diploma (Advanced level) -

Tambaza High School

Bachelor of Science - Business Administration

San Diego State University

Business Administration Major - undefined

Mesa College

Informatics Certificate - undefined

Ludwig Maximillian University

DHS Certificate of German Language -

Fachhochschule Coburg

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