Open To Work
Misha Carson-Owens
Leasing and Marketing Professional
Marietta,GA
Work Preference
Summary
Lifelong learner with a passion for acquiring pertinent knowledge, striving to become a valued resource in any professional setting. Engages with customers at all levels, enjoys identifying challenges and working collaboratively to discover effective resolutions. Possesses a keen eye for detail and a natural inclination towards computer technology, well-equipped to excel in roles that demand precision and technical expertise.
Work History
Leasing and Marketing Professional
Willow Bridge Property Company
Atlanta, GA
02.2025 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently. Conducted market research and analysis to identify consumer trends and preferences.
- Organized and executed successful community events, generating valuable leads and fostering business relationships.
- Facilitated collaboration between leasing and marketing teams for better alignment on goals and strategies, leading to increased revenue growth.
Leasing Professional
American Landmark Apartments
Atlanta, GA
11.2024 - 02.2025
- Executed efficient leasing services while overseeing office operations.
- Presented property amenities to potential residents during guided walkthroughs.
- Arranged appointments, ensuring timely follow-up.
- Addressed inquiries and managed service requests with professionalism.
Assistant Community Manager
RHP Properties
Milwaukee, WI
05.2024 - 08.2024
- Maintained relationships within a manufactured home community while developing new sales leads
- Facilitated property tours on listed and brokered homes to attract potential clients.
- Performed administrative office work and provided requested information through telephone inquiries
- Finalized property transactions, achieving efficient lease procedure execution.
Customer Experience Consultant
CarMax
Kenosha, WI / Remote
05.2023 - 05.2024
- Conducted online and phone consultations to determine client-specific automotive needs.
- Responding to sales leads and inquiries while offering retail support and driving traffic
- Documented customer interactions in internal database to maintain customer service history details.
- Leveraged excellent listening skills to understand each customer''s unique situation, resulting in tailored recommendations that met their specific needs.
- Utilized CRM tools effectively to track customer interactions, enabling quick access to relevant information when needed.
- Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
Member Sales & Service / Teller
UW Credit Union
Milwaukee, WI
01.2022 - 01.2023
- Provided informed insights on diverse Credit Union services and products.
- Maintained precision and efficiency in handling all member-related tasks.
- Assumed responsibility for branch duties such as opening/closing procedures, cash balancing, supply orders and equipment trouble shooting
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
Assistant Property Manager
Extra Space Management
Milwaukee, WI, USA
06.2017 - 03.2020
- Recognized needs of potential tenants and offered appropriate solutions.
- Managed multiple site locations administrative duties and facility maintenance
- Coordinated auction preparation for overdue accounts.
- Marketed premium merchandise and relocation materials.
- Consistently achieved monthly sales targets.
Education
Associate of Applied Science - Marketing
Waukesha County Technical College
Pewaukee, WI 01.2016 - 05.2021
Associate of Arts - Advertising Design
Globe University
Rochester, MN 01.2006 - 05.2008
Skills
- Microsoft Office
- Property Leasing
- Fair Housing Regulations
- Administrative support
- Team collaboration
- Market trend analysis
- RentCafe / CRM software
- RealPage / SmartRent
- Canva Design
- YARDI
Certification
- Real Estate Investing, 12/01/21-Present
- Certified Notary Public, 07/01/24-07/31/28
- Certified Property Manager, 06/01/24-Present
Timeline
Leasing and Marketing Professional
Willow Bridge Property Company
02.2025 - Current
Leasing Professional
American Landmark Apartments
11.2024 - 02.2025
Assistant Community Manager
RHP Properties
05.2024 - 08.2024
Customer Experience Consultant
CarMax
05.2023 - 05.2024
Member Sales & Service / Teller
UW Credit Union
01.2022 - 01.2023
Assistant Property Manager
Extra Space Management
06.2017 - 03.2020
Associate of Applied Science - Marketing
Waukesha County Technical College
01.2016 - 05.2021
Associate of Arts - Advertising Design
Globe University
01.2006 - 05.2008