Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Pamela Juers

Port Richey,FL

Summary

Seeking to join a team where I can utilize my skills I've gained over the years by contributing to the betterment of an organization.

I'm experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.

Overview

13
13
years of professional experience

Work History

Leasing and Marketing Professional

Willow Bridge Property Company
10.2023 - 06.2025
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Kept meticulous records of correspondence between management and tenants.
  • Conducted market research and analysis to identify consumer trends and preferences.
  • Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
  • Monitored property appearance regularly, working with maintenance teams to address any issues promptly.
  • Increased brand awareness by implementing targeted marketing campaigns and utilizing social media platforms.

Assistant Property Manager

Watkins Realty Services
08.2023 - 06.2025
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.

Assistant Community Manager

Sun Communities. Inc.
06.2022 - 10.2023
  • Ensure residents receive the highest levels of service consistent with Sun’s Customer Service philosophy
  • Handle and resolve resident/customer service issues in a timely and professional manner. Enforce the Rules and Regulations by monitoring the property and provide written communication for corrections.
  • Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts.
  • Oversee the eviction process for the community.
  • Oversee Maintenance team if two Technicians to ensure they are maintaining the property and staying within the budget. Open / close all work orders.
  • Implement rule reminders by regularly inspecting sites to make sure all homes meet community standards
  • Maintain communication with internal staff and our main office.

Community Manager

Piedmont Housing Alliance
05.2018 - 06.2022
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Collected and maintained careful records of rental payments and payment dates.

Project Coordinator

Charlottesville Redevelopment & Housing Authority
10.2012 - 01.2018
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.

Education

Bachelor's - Psychology and Counseling

SUNY Buffalo
Buffalo, NY
05.1983

Skills

  • Coaching expertise
  • Extensive customer service experience
  • Human resources management
  • Inventory management expertise
  • Workforce skill enhancement
  • Experienced in Microsoft Office applications
  • Excel spreadsheet management
  • Project oversight
  • Visual merchandising proficiency
  • Cross-functional project coordination
  • Administrative coordination
  • Knowledge of fair housing regulations
  • Property oversight
  • Information gathering
  • Event logistics planning
  • Confident speaking abilities
  • Strong verbal communication
  • Sales experience
  • Experienced in document creation using Microsoft Word

Additional Information

  • SKILLS
  • Coaching
  • Human Resources
  • Inventory tracking
  • Task Manager
  • Dale Carnegie Public Speaking
  • Completed a Grant Writing Training Program
  • Excellent Customer Service Skills
  • Trained in Fair Housing Laws
  • Peer Counseling
  • Crisis Hot Line Volunteer

Timeline

Leasing and Marketing Professional

Willow Bridge Property Company
10.2023 - 06.2025

Assistant Property Manager

Watkins Realty Services
08.2023 - 06.2025

Assistant Community Manager

Sun Communities. Inc.
06.2022 - 10.2023

Community Manager

Piedmont Housing Alliance
05.2018 - 06.2022

Project Coordinator

Charlottesville Redevelopment & Housing Authority
10.2012 - 01.2018

Bachelor's - Psychology and Counseling

SUNY Buffalo

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Pamela Juers