M. Catherine De La Rosa
San Antonio
Summary
Dynamic Staff Pharmacist with extensive experience at H.E. Butt Grocery Company, excelling in medication therapy management and patient counseling. Proven ability to enhance patient care through effective communication and conflict resolution. Committed to continuous education and compliance, ensuring optimal medication safety and therapeutic outcomes. Texas licensed pharmacist dedicated to team leadership and training.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Staff Pharmacist
H.E. Butt Grocery Company
San Antonio
07.1989 - Current
- Provided consultation to customers regarding prescription use and side effects.
- Collaborated with healthcare providers to optimize medication therapy for patients.
- Educated customers on over-the-counter medications and health products effectively.
- Processed insurance claims for prescriptions ensuring timely reimbursement for services provided.
- Assisted with inventory control processes such as ordering supplies, reconciling invoices.
- Provided medication counseling to patients on proper use, side effects and potential drug interactions.
- Managed the filling and dispensing of prescriptions in accordance with established policies and procedures.
- Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
- Ensured compliance with state laws, regulations and professional standards related to pharmacy practice.
- Administered vaccines to immunize patients against communicable diseases.
- Resolved customer complaints efficiently and professionally while promoting a positive image for the organization.
- Supervised pharmacy technicians and interns.
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Trained pharmacy interns on daily operations and customer service standards.
Staff Pharmacist
Lutheran General Hospital
San Antonio
06.1985 - 07.1989
- Dispensed drugs in hospital environments.
- Worked with pharmacy technicians to expedite urgent requests.
- Detected and reported therapeutic incompatibilities.
- Contributed to pharmacy and healthcare team meetings with medication expertise and recommendations.
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Participated in continuing education to stay current with new medications, technology, and pharmacy practices.
Education
Bachelor of Science - Pharmacy
University of Texas At Austin
Austin, TX05-1985
Skills
- Medication therapy management
- Prescription dispensing
- Drug interaction checking
- Patient counseling
- Inventory management
- Insurance claims processing
- Problem solving
- Team leadership
- Effective communication
- Conflict resolution
- Continuing education
- Immunization services
- Patient relations
- Medication expertise
- Texas licensed pharmacist
- Staff training
Certification
- Certified immunizer
- Certified in CPR
Timeline
Staff Pharmacist
H.E. Butt Grocery Company
07.1989 - Current
Staff Pharmacist
Lutheran General Hospital
06.1985 - 07.1989
Bachelor of Science - Pharmacy
University of Texas At Austin
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