Mcayla Bair
Queen Creek ,AZ
Summary
Dynamic and reliable professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in time management and point of sale operations, consistently delivering speedy and efficient service while fostering a welcoming atmosphere.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Safeway
Queen Creek, AZ
11.2022 - 07.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Event Organizer/ Seasonal Lead Associate
Lights at the Farm
Gilbert, AZ
11.2023 - 12.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
Seasonal Omni Member
Kohls Department Store
Queen Creek, AZ
10.2022 - 12.2022
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Conducted price checks for customers, establishing trust and enhancing their overall experience.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Crew Member
Dairy Queen Grill & Chill
Queen Creek, AZ
11.2021 - 11.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Master Of Criminal Justice - Pre Law
Chandler Gilbert Community College
Chandler, AZHighland High School
Gilbert, AZ05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Physical stamina
- Speedy and efficient
- Flexible schedule
- Soft selling
- Point of sale operation
- Cleaning and sanitizing
- Multitasking
- Retail management
- Calm demeanor
- Reliable and dependable
Certification
Food handlers license
Timeline
Event Organizer/ Seasonal Lead Associate
Lights at the Farm
11.2023 - 12.2023
Barista
Safeway
11.2022 - 07.2025
Seasonal Omni Member
Kohls Department Store
10.2022 - 12.2022
Crew Member
Dairy Queen Grill & Chill
11.2021 - 11.2022
Master Of Criminal Justice - Pre Law
Chandler Gilbert Community College
Highland High School