McCaul Wiggins
Richmond,VA
Summary
Automotive technician specializing in diagnosing complex mechanical and electrical issues. Committed to ensuring vehicle performance and reliability while clearly communicating findings to enhance customer understanding. Aiming to transition into entry-level Federal IT Specialist or Cybersecurity roles to apply technical troubleshooting skills.
Overview
10
10
years of professional experience
Work History
Automotive Technician
Cloverleaf Tire and Auto
Chesterfield, VA
07.2024 - Current
- Performed inspections, maintenance, and repairs, ensuring optimal vehicle operation.
- Diagnosed mechanical and electrical issues, enhancing vehicle performance and reliability.
- Communicated technical findings and repair recommendations, improving customer understanding and satisfaction.
- Maintained service records and collaborated with team members.
- 40 hrs/week
Automotive Technician
Hometowne Auto and Repair
Woodbridge, VA
02.2023 - 07.2024
- Performed repairs to restore vehicle functionality while ensuring safety and quality standards.
- Diagnosed vehicle issues to determine effective repair solutions.
- Communicated estimates, timelines, and repair options clearly to customers to facilitate informed decisions.
- Worked a full-time schedule of 40 hours each week.
Service Technician/Cashier/Stocker
Walmart
07.2018 - 02.2023
- Delivered customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Assisted automotive service operations by coordinating tasks and ensuring timely service delivery.
- Managed inventory and organized work areas to enhance operational efficiency.
- Worked 40 hours per week to support team operations.
Cook
Little Caesars
08.2017 - 07.2018
- Prepared and cooked pizzas following company recipes and quality standards.
- Prepared food while ensuring compliance with sanitation standards to support a safe dining environment.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Committed to a full-time schedule of 40 hours per week to ensure consistent kitchen operations.
- Assisted in managing inventory of ingredients and supplies for daily operations.
Car Wash Attendant
CarPool
06.2016 - 08.2017
- Operated car wash equipment following safety protocols and procedures.
- Operated cleaning equipment to ensure vehicles met cleanliness standards.
- Maintained cleanliness of wash area and equipment for optimal performance.
- Provided exceptional customer service to ensure client satisfaction and loyalty.
- Worked a full-time schedule of 40 hours each week.
Education
Virginia State University
Petersburg, VA01-2020
High School Diploma -
Highland Springs High School
01-2017
Skills
- Technical Troubleshooting
- Root Cause Analysis
- Technical Documentation
- Customer Service
- Preventive Maintenance
- Problem Solving
- Team Collaboration
- Time Management
- Valid Driver's License
- Virginia State Inspection License
Timeline
Automotive Technician
Cloverleaf Tire and Auto
07.2024 - Current
Automotive Technician
Hometowne Auto and Repair
02.2023 - 07.2024
Service Technician/Cashier/Stocker
Walmart
07.2018 - 02.2023
Cook
Little Caesars
08.2017 - 07.2018
Car Wash Attendant
CarPool
06.2016 - 08.2017
Virginia State University
High School Diploma -
Highland Springs High School