McClanahan Aniya
Washington
Summary
Results oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management.
Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Special Education Aide well-versed in classroom management and instructional staff support. Inspired to help foster welcoming and inspiring learning environments for special education students. Leverages IEP knowledge and commitment to student development to support student needs and inform curriculum development.
Overview
6
6
years of professional experience
Work History
Special Education Teachers Aid
JC Nalle Elementary
06.2023 - Current
- Managed classroom activities and redirected problematic behavior.
- Implemented behavior redirection methods to address problematic issues.
- Worked in self-contained and resource environments to teach students variety of skills.
- Monitored student progress and behavior.
- Assisted instructor with lesson plan delivery and curriculum development.
- Offered student support through special accommodations, extra assistance, and assessments.
Shipping Associate
Amazon
07.2021 - Current
- Accurately picks and packages items in preparation for shipment
- Punctual, team-oriented employee willing to work overtime
- Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities
- Bringing proven to promote organization and availability through effective schedule development
- Resolved conflicts and negotiated mutually beneficial agreements between parties
- Delivered product to customer locations within specific timeframes
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
Student assistant
Finance Department
09.2019 - 11.2019
- Filed important documents, delivered important mail to departments
- Attended and helped out at important events
- Supported student learning objectives through personalized and small group assistance
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Completed clerical tasks such as filing, copying and distributing mail.
Crew Member/Cashier
Chipotle Mexican Grill
08.2017 - 09.2020
- Served as the team lead; Greeted customers as they entered the restaurant
- Ensured that product was up and hot
- Took orders, prepared meals and collected payments
- Collaborated with team members to complete orders
- Provided excellent customer service by greeting customers and meeting quality expectations.
Contractor/ Federal Government
U.S. Office, Personnel
06.2019 - 08.2020
- Filed important federal government papers helped organize mail room
- Attended Important business meetings
- Used strong technical management, program management and cross-group collaboration skills to lead diverse functional teams.
Education
Bachelors Of Arts - Crimial Justice
Voorhees College
Denmark, SC12.2022
Skills
- Maintaining Quality Assurance Standards
- Shipment Support
- Customer Order Fulfillment
- HAZMAT Training
- Hazardous Material
- Paperwork Management
- OSHA Standards
- Bookkeeping Support
- File and Records Monitoring
- Behavioral Plan Management
- Positive Reinforcement Methods
- Autism and Spectrum Disorders
- Teacher Assistance
- Small Group Support
Timeline
Special Education Teachers Aid
JC Nalle Elementary
06.2023 - Current
Shipping Associate
Amazon
07.2021 - Current
Student assistant
Finance Department
09.2019 - 11.2019
Contractor/ Federal Government
U.S. Office, Personnel
06.2019 - 08.2020
Crew Member/Cashier
Chipotle Mexican Grill
08.2017 - 09.2020
Bachelors Of Arts - Crimial Justice
Voorhees College
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