Matt Dastrup
Kimberly,ID
Summary
Service-oriented Manager with over 30 years experience focused on delivering exceptional customer service with consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills. Decisive leader highly competent in establishing and achieving ambitious goals and quality standards.
Overview
19
19
years of professional experience
Work History
Sr Client Solutions Manager Idaho/Montana
Manhiem Auto Auction
Atlanta, GA
10.2022 - Current
- Built and maintained loyal, long-term customer relationships through effective account management.
- Utilized upselling techniques to maximize revenue.
- Conducted customer needs analysis to deliver relevant products or services.
- Contacted new and existing customers to discuss how needs could be met through specific products and services.
- Met with current customers frequently to check on satisfaction and propose new offerings.
- Closed product sales to increase revenue and build client loyalty.
General Manager
Country Auto
Jerome, Id, United States
04.2021 - 04.2022
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Identified weaknesses and implemented sales and business practices training to improve performance.
- Designed sales and service strategies to improve revenue and retention.
- Tracked monthly sales to generate reports for business development planning.
- Participated in organizational transformation and implementation activities to monitor corporate restructures.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
General Manager
Rob Green Nissan Hyundai
Twin Falls, ID
11.2018 - 02.2021
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Maintained departments profitability while controlling expenses and promoting customer satisfaction.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Grew revenue by improving sales and service strategies.
- Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
General Sales Manager
Con Paulos
Jerome, ID
01.2018 - 09.2018
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Used Vehicle Manager
Lithia Motors, Twin Falls
Twin Falls, ID
06.2016 - 01.2018
- Managed over 4 million in inventory, over saw all aspects of the used vehicle inventory (purchases, wholesale, pricing, recon and training) and Proficient in CDK/ADP, FirstLook, Vauto, excel & Word.
- Reviewed and controlled used vehicle inventory to maintain accurate supply.
- Developed and expanded wholesale database to maximize proceeds and meet business plans.
- Supported sales team members to drive growth and development.
- Exceeded sales goals by 20% using consultative and value-driven approach.
General Manager
Lithia Motors/Chevrolet of Twin Falls
Twin Falls, ID
12.2014 - 05.2016
- Over saw all aspects of the dealership, Increased store net by 100% in first year.
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Strengthened product branding initiatives and maximized outreach by overseeing acquisitions, events and business development.
- Oversaw corporate communications to streamline data and information sharing initiatives.
Sales Manager
Goode Motor Ford
Burley, ID
12.2012 - 12.2014
- Over saw all aspects of sales, Managed all new and used car inventory (ordering, wholesale, purchasing, recon, turn and pricing) Over saw training of sales staff, and Desked and built relations with banks.
Used Car Manager/General Sales Manager
Lithia Motor
Twin Falls, ID
01.2006 - 12.2012
- Chevrolet and CJDR of Twin Falls Managed all aspects of the used car department(purchases, wholesale, pricing, recon) Trained sales force, Desked deals, Scheduling, and hiring.
Education
High School Diploma -
Millard High School
Fillmore, UT05.1989
Business
Dixie Applied Technology College
Saint George, UTSkills
- Sales team development
- Supervision and training
- Performance improvement
- Profit and loss accountability
- Budgeting and cost control strategies
- Employee scheduling
- Sales planning and implementation
- Dealership management
- Purchasing and planning
- Vendor relationships
- Sales expertise
- Financial document control
- Recruiting and hiring
- People skills
Timeline
Sr Client Solutions Manager Idaho/Montana
Manhiem Auto Auction
10.2022 - Current
General Manager
Country Auto
04.2021 - 04.2022
General Manager
Rob Green Nissan Hyundai
11.2018 - 02.2021
General Sales Manager
Con Paulos
01.2018 - 09.2018
Used Vehicle Manager
Lithia Motors, Twin Falls
06.2016 - 01.2018
General Manager
Lithia Motors/Chevrolet of Twin Falls
12.2014 - 05.2016
Sales Manager
Goode Motor Ford
12.2012 - 12.2014
Used Car Manager/General Sales Manager
Lithia Motor
01.2006 - 12.2012
High School Diploma -
Millard High School
Business
Dixie Applied Technology College
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