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Dynamic & Result driven - Talent Acquisition Lead with extensive experience of 11+ years in creating and executing high-impact recruitment strategies across diverse industries.
Demonstrated expertise in leadership management and hiring for executive and mid-level positions across global markets.
Proven expertise in team management, volume hiring, and stakeholder relationship management, with a strong focus on aligning recruitment efforts to client business goals.
Skilled in driving sourcing teams, optimizing recruitment processes, and analyzing key performance metrics to ensure operational excellence.
Adept at using ATS systems, managing escalations, and implementing innovative solutions to attract top talent. Passionate about building diverse, high-performing teams that contribute to organizational growth and success.

Results-oriented professional with a diverse background in call center management, operations, leadership development, sales and customer service. Proven to conceptualize, plan and manage successful action plans to address gaps and areas of opportunities. Additional experience in business development and customer service in shoe retail. Dedicated, well organized, highly communicative and detail-oriented.

Dedicated and detail-oriented professional with 6+ years of experience in client service, contract analysis, and case management. Proven track record of driving client satisfaction, workflow efficiency, and case success. Skilled in championing transparency, professionalism, and adaptability to trigger organizational growth. Excellent communicator, collaborator, and leader who accelerates progress and delivers rapid business value.

Dynamic Customer Sales and Operations Leader with a track record of elevating guest satisfaction and boosting sales in fast-paced retail settings. Strengthens team performance through strategic training and development, while successfully managing inventory to align with customer demand. Proven ability to implement effective merchandising strategies that drive engagement.

Dynamic Process Associate at Mr. Cooper with expertise in foreclosure processing and legal auditing. Proven track record in vendor management and effective customer communication, consistently achieving production targets. Skilled in quality checks and root cause analysis, I excel in ensuring compliance and enhancing operational efficiency.

McDonna Saromo

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