Mcgaren Heiner
Pocatello,ID
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ridleys Family Market. Proven ability to maintain cleanliness and organization while efficiently handling food preparation and cooking. Recognized for fostering positive customer relationships and enhancing the overall shopping experience.`
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
Ridleys Family Market
09.2024 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a safe environment for customers.
- Handled cash, credit, and digital payments while adhering to company policies and procedures.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Prep Cook
Outer Limits
03.2024 - 09.2024
- Prepared ingredients by washing, chopping, and measuring to ensure timely meal assembly.
- Maintained cleanliness and organization of kitchen workspace to uphold safety standards.
- Assisted in cooking processes, following recipes to produce consistent quality dishes.
- Operated kitchen equipment safely, ensuring proper usage and maintenance protocols were followed.
- Collaborated with team members to streamline food preparation workflow during peak hours.
- Monitored food inventory levels and reported shortages to assist in supply chain management.
Cook
Shari's Cafe and Pies
10.2023 - 07.2024
- Prepared and cooked a variety of menu items according to standardized recipes.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
- Assisted in inventory management, tracking supplies and reducing waste through efficient use of ingredients.
- Collaborated with team members to enhance service speed and quality during peak hours.
- I also did work as a host, waiter, and dishwasher
- Greeted and seated guests, ensuring prompt and friendly service.
- Coordinated with kitchen staff to ensure timely food delivery to tables.
- Managed reservation system, optimizing table assignments for efficiency.
- Monitored dining area to maintain cleanliness and organized environment.
- Collaborated with team members to improve workflow during peak hours.
- Maintained cleanliness and organization of dining areas by adhering to health and safety standards.
- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Operated industrial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations to enhance efficiency during peak hours.
- Followed safety protocols to minimize risks in high-pressure environments.
- Assisted kitchen staff by promptly cleaning dishes, utensils, and cooking equipment.
Cook
McDonald's
05.2021 - 10.2023
- Collaborated with team members to enhance service speed and quality during peak hours.
- Operated kitchen equipment safely and efficiently, adhering to operational protocols.
- Adapted quickly to changing menus and special dietary requests, demonstrating flexibility and customer focus.
- Trained new staff on cooking techniques and kitchen safety procedures, fostering a collaborative environment.
- Contributed to menu development by suggesting seasonal dishes based on ingredient availability and trends.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared and cooked a variety of menu items according to standardized recipes.
- Maintained cleanliness and organization of kitchen workspace, ensuring compliance with health regulations.
Education
High School Diploma -
Poky
Pocatello, ID03-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Food handling
- Cleaning and organization
- Cooking
- Time management
- Attention to detail
- Strong work ethic
- Cleaning and sanitizing
- Effective time management
Accomplishments
- Promoted to cashier after only 1 year for exceptional performance.
- Resolved product issue through consumer testing.
- Achieved the customers question through effectively helping with seeing if we and it.
Timeline
Cashier
Ridleys Family Market
09.2024 - Current
Prep Cook
Outer Limits
03.2024 - 09.2024
Cook
Shari's Cafe and Pies
10.2023 - 07.2024
Cook
McDonald's
05.2021 - 10.2023
High School Diploma -
Poky