M. Chase Stroud

Identified urgent items such as checks, legal notices, and certified mail for immediate physical or digital routing.

• Supported incoming mail intake by collecting packages and deliveries, sorting items by department recipient or priority.
• Prepared documents for processing by opening envelopes, removing staples and paper clips, repairing torn pages, and flattening pages for imaging to ensure readiness for digitization.
• Operated high-speed scanners, copiers, and imaging software to produce clear digital files.

Checked scan quality on monitor for correct orientation, page order, and image clarity to maintain high standards for digital records, then re-scanned as needed.

• Applied indexing, naming conventions, and barcodes to digital records, ensuring accurate and efficient database filing for easy retrieval.
• Uploaded digitized files into cloud storage, document management platforms, or shared team queues.
• Transported physical mail to various departments and staff members for timely communication., internal memos, and secure packages to staff and departments.

Welcome customers and greet shoppers in the footwear area with friendly, helpful service.

• Ask questions to identify needs and match the best shoe or boot option.
• Demonstrated product features and guided customers during footwear try-ons to enhance purchasing decisions.
• Recommend footwear based on planned use, such as hiking or work.
• Restock shelves on regular schedule so sizes and styles remain available.

Follow display standards for product presentation.

• Maintain clean, safe work areas for shoppers.
• Move seasonal displays when store layouts change.
• Encouraged customer participation in store loyalty programs to enhance engagement., including club membership and in-store pickup.

• Operated registers and point-of-sale systems.
• Verify prices and signs against current sales and discounts.