Christine Hadersbeck
Englewood,FL
Summary
Dynamic Procurement Specialist with a proven track record at Walmart, enhancing operational efficiency and customer satisfaction. Skilled in Microsoft and adept at persuasive communication, consistently exceeding quality goals. Cultivated lasting partnerships and improved community engagement, demonstrating exceptional interpersonal and analytical abilities.
Overview
14
14
years of professional experience
Work History
Procurement Specialist
Walmart
09.2021 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently exceed all performance metrics by 20 %
Volunteer
Ft Lauderdale
03.2018 - 10.2020
- Used strong interpersonal communication skills to convey information to others.
- Increased neighborhood lending libraries by 50 %
- Managed 20 new planting sites
- Maintained 100 new nursery seedlings
Customer Service Representative
Homegoods Stores
06.2017 - 10.2020
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Educated customers about billing, payment processing and support policies and procedures.
- Reduced tuck turn around time by 10 %
- Effectively handled 20 customer service calls daily
Retail Manager
St Francis Thrift Shop
01.2011 - 07.2013
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained and developed 5 employees for ease of transition into team.
- Increased revenue by 20 % year over year
Education
Associate of Arts - Esthetics
Fashion Focus Academy
Sarasota, FL08.2024
Bachelor of Arts - English Language And Literature
Siena College
Albany, NY05.1991
Skills
- Writing and verbal communication
- Proficiency in Microsoft
- Telephone and email etiquette
- Persuasion skills
- Effective Communicator
Timeline
Procurement Specialist
Walmart
09.2021 - Current
Volunteer
Ft Lauderdale
03.2018 - 10.2020
Customer Service Representative
Homegoods Stores
06.2017 - 10.2020
Retail Manager
St Francis Thrift Shop
01.2011 - 07.2013
Associate of Arts - Esthetics
Fashion Focus Academy
Bachelor of Arts - English Language And Literature
Siena College
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