McKayla Abdo
Saint Louisville,OH
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Supervisor
Licking Memorial Hospital
Newark, Ohio
06.2024 - Current
- Set specific goals for projects to measure progress and evaluate end results.
- Collaborated with other departments to coordinate workflow processes between teams.
- Directed and supervised team of 15 employees in daily operations.
Administrative Assistant
UPS
Columbus, Ohio
10.2022 - 07.2024
- Responded to customer issues to provide immediate resolution and improve retention.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Assistant Property Manager
Ashland Farms
Ashland City, Tennessee
01.2023 - 01.2024
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Kept records of correspondence with residents and tenants.
- Met with clients to negotiate management and service contracts.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Interacted with potential renters during showings providing information about the property features.
Borrower Services Representative
CeLink Reverse Mortgage
DeWitt, US
02.2018 - 12.2018
- Inbound calls, assisting borrowers with their reverse mortgages
- Information and knowledge
Environmental Services
Sparrow Hospital
Lansing, US
01.2017 - 07.2017
- Cleaning and disinfecting hospital rooms
- Patient services
- Organizing and filing paperwork
Education
High School Diploma -
Utica High School
Utica, OH01.2015
Skills
- Cash
- Cash Management
- Customer service
- Excel
- Filing
- Customer Support
- Call Center
- Customer Care
- Receptionist
- Management
- Marketing
- Organizational Skills
- Outlook
- Property Leasing
- Property Management
- Environmental Services
- Pricing
- Hospital Experience
- Typing
- Fair Housing Regulations
- Event Planning
- Yardi
- Tax Experience
- Accounts Receivable
- Schedule development
- Task delegation
- Coaching and mentoring
- Employee development
- Staff discipline
- Decision-making
- Data analytics
- Staff development
- Department organization
- Attention to detail
- Policy enforcement
- Process monitoring and improvement
- Project management
- Processes and procedures
- Change management
- Verbal and written communication
Personal Information
- Authorized To Work: US for any employer
- Title: Leasing Agent
Languages
English
Professional
References
References available upon request.
Timeline
Supervisor
Licking Memorial Hospital
06.2024 - Current
Assistant Property Manager
Ashland Farms
01.2023 - 01.2024
Administrative Assistant
UPS
10.2022 - 07.2024
Borrower Services Representative
CeLink Reverse Mortgage
02.2018 - 12.2018
Environmental Services
Sparrow Hospital
01.2017 - 07.2017
High School Diploma -
Utica High School