McKayla Bashi
Wixom,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Process Manager
Elite Home Funding
05.2021 - 12.2023
- Streamlined process workflows by identifying inefficiencies and implementing targeted improvements.
- Reduced production costs through the optimization of resources and the elimination of waste.
- Enhanced operational performance by conducting regular audits and making necessary adjustments to processes.
- Increased overall productivity by providing training and support for team members in best practices and techniques.
Medical Assistant
Dr. Faiz Mansour, MD
05.2019 - 05.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Patient Care Assistant
St. Mary Mercy Hospital
09.2017 - 06.2018
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
- Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
- Monitored vital signs regularly, assisting in early identification of potential health issues.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
Education
Bachelor of Science - Pre-Professional Health
Oakland University
Rochester Hills, MI04.2023
Skills
- Report Generation
- Project Requirements
- Quality Service
- System Configuration
- Conflict Resolution
- Team Building
- Critical Thinking
- Adaptability
- Decision Making
- Staff Management
- Goal Setting
- Team Leadership
Certification
Basic Life Support
Timeline
Process Manager
Elite Home Funding
05.2021 - 12.2023
Medical Assistant
Dr. Faiz Mansour, MD
05.2019 - 05.2021
Patient Care Assistant
St. Mary Mercy Hospital
09.2017 - 06.2018
Bachelor of Science - Pre-Professional Health
Oakland University
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