Rhea Garica
San Jose,CA
Summary
Experienced leader and problem-solver dedicated to optimizing operations, reducing costs, and driving organizational efficiency. Utilizes independent decision-making skills and sound judgment to consistently contribute to company success. Adept at streamlining processes and implementing innovative solutions that enhance productivity and deliver tangible results.
Overview
11
11
years of professional experience
Work History
Process Manager
Google
03.2019 - 08.2024
- Responded rapidly to market shifts to make changes to corporate processes.
- Evaluated impact of process change on overall operation and determined return on investment.
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Conducted focus groups, surveys and feedback sessions to gather input from stakeholders.
- Gathered and analyzed large amounts of data to determine improvement projections.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Administration Assistant
bon appetit at google
08.2013 - 01.2023
- Processed financial documents, expense reports and invoices
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials
- Organized both physical and digital files and updated reports to coordinate project materials
- Checked stock to determine inventory levels and maintain office supply products
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling
- Inventoried and ordered supplies for the office
- Recommended and implemented measures to improve production methods and quality of products
- Issued work orders for repairs to plan maintenance of equipment
- Oversaw inventory and physical counts and perform periodic cycle counts to verify outgoing orders
- Set up, adjusted and maintained production for cafes
- Recorded expenses and maintained accounting records.
Education
GED -
Independence High School
San Jose, CASkills
- Report Generation
- Quality service
- Process Automation
- Process Mapping
- Schedule Management
- Staff Management
- Employee Development
- Team building
- MS Office
- Attention to Detail
- Emergency Response
- Staff Training
Languages
Spanish
Professional Working
Timeline
Process Manager
Google
03.2019 - 08.2024
Administration Assistant
bon appetit at google
08.2013 - 01.2023
GED -
Independence High School