MCKAYLA CONLEY
Refuge Salon
4
years of professional experience
Dedicated worker with strong customer service skills, attention to detail, and a commitment to client satisfaction. Proven ability to build lasting relationships and optimize product usage.
Work History
Stylist
6 Months- Maintained cleanliness and organization of styling stations, ensuring compliance with health and safety regulations.
- Built strong client relationships, fostering repeat business through attentive service and follow-up appointments.
- Implemented inventory management procedures, optimizing product usage and reducing waste during operations.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Stylist
4 Months- Utilized advanced hair coloring techniques to achieve desired results while maintaining hair health.
- Implemented sanitation protocols to maintain a clean and safe working environment for clients and staff.
- Developed strong client relationships through effective communication and tailored hairstyling recommendations.
- Processed payments, entering sales in register for prompt customer service.
Assistant Manager
1 Year 7 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Coordinated visual merchandising efforts, aligning displays with brand standards to enhance customer engagement.
- Analyzed sales data to identify trends, informing strategic decisions on product placement and promotions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
1 Year 4 Months- Assisted in managing daily store operations, ensuring efficient workflow and high customer satisfaction.
- Executed inventory control processes, maintaining optimal stock levels and organized displays.
- Collaborated with team members to enhance sales strategies, improving overall store performance.
- Supported training initiatives for new staff, fostering a collaborative and knowledgeable work environment.
- Monitored compliance with company policies, promoting a safe and respectful shopping experience for customers.
- Implemented feedback mechanisms to gather insights from customers, driving continuous improvement in service delivery.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
- Cosmetology
Skills
Product knowledge
Customer service
Attention to detail
Multitasking and organization
Excellent communication
Teamwork and collaboration
Creative thinking
Store opening and closing
Timeline
Stylist
Refuge Salon
02.2026 - CurrentRead More
Stylist
Metamorphosis Salon and Spa
10.2025 - 02.2026Read More
Assistant Manager
Maurices
03.2024 - 10.2025Read More
Assistant Manager
Famous Footwear
11.2022 - 03.2024Read More
Debutantes School of Beauty
from Cosmetology
Read More